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Act-On New Features and Upgrades for March 22, 2018

Released on March 22nd, 2018


Salesforce Package Updated to Support Lightning Mode

Act-On's integration with Salesforce allows you to share information and use your Salesforce database for mailings and intelligence gathering. The integration also allows Salesforce users to see any marketing activities a lead or contact has participated in, so that when the individual is contacted the Salesforce user has a complete view of their behavioral history.

In this release, we have updated the Act-On package that is installed in Salesforce environments to display the Act-On tab, provide buttons to send an Act-On email, view a contact's behavior history and more. This updated package (version 2.21), is now compatible with Salesforce Lightning mode and will display nearly all features that have been previously available in Classic mode or previously added manually in Lightning. The single incompatible feature with Lightning is the ability to send the contents of a Salesforce Report to a list in Act-On. This is no longer a capability that can be achieved in Lightning. However, since the package is fully backwards compatible, you can always utilize this feature by switching back to the Salesforce Classic view temporarily.

Installation is straightforward - simply uninstall the prior version of the package and then install the new one. For more information, check out the updated Salesforce Integration Guide to get started with your update.

Classic Forms Now Use New Google reCAPTCHA v2

In advance of the planned shutdown of Google reCAPTCHA v1 on March 31st we've updated the Classic Form Composer to use reCAPTCHA v2. From this point any newly created or modified Classic Forms will use the latest version.  To put the change into effect for existing Classic Forms containing the reCAPTCHA an updated version must be saved to your account. This process will be performed by Act-On and all affected accounts will be contacted with more information before any action is taken. There is no action required on your part to ensure that your forms are using the latest version of Google reCAPTCHA prior to 3/31.

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