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Act-On New Features and Upgrades for January 12, 2018

Released on January 12th, 2018

New Features

Labs Forms: Classic Form Conversion

Act-On added an option to the Labs Forms interstitial page for customers to convert their Classic Forms content for use with the new composer. Several components of Classic Forms are incompatible with Labs Forms and will not be converted, these include: External Web Analytics, Stationery, Logos, Fixed-width / Adaptive-width, SEO, CSS, File Upload block and Response Display options. The incompatible components that appear in the Form design (e.g. File Upload block, logos) will be replaced with a placeholder block in the Labs Form (see image below). When a placeholder block is selected, a slideout containing a link to a Knowledge Base article on the topic of Classic Form Conversion will appear. To remove these blocks from the Design view, customers may simply close them out from the top right hand corner. There is also help text on the Form Properties slideout (in Design tab) informing customers that Stationery is not supported.

Forms to Content Catalog

In this Release, Labs Forms are now shareable to the Content Catalog from account 17292 and available to customers for download. Currently, section backgrounds colors/images are not sharing successfully- this will be addressed in the current sprint. Until the fix is released with 36.26, shared templates will not include background styling.

Advanced Custom Analytics in Message Composer

The 'Additional Clickthrough Query Parameters" controlled feature has been re-designed, renamed and enabled for all customers in this Release. The feature gives customers the ability to append custom query string data to clickthrough links, providing them with more robust and flexible analytics options than were previously available.

Enhancements to Google Analytics in Message Composer

Currently, customers can specify values for the 'Campaign' UTM parameter in the Message Composer. In this Release, Act-On has given access to an existing controlled feature which allows them to set values for all UTM parameters (Campaign, Medium, Source, Content, Term). If no value is set, the defaults shown as placeholder text for each parameter will be used. In addition, the design of this feature has been updated and a description added.

Switch Mode in Landing Page Composer

In the interest of simplifying the process of deploying Labs Forms, the option to create a new Form from a Landing Page has been added. This allows customers to jump to the Form Composer directly from the Form Block slideout in the Landing Page composer, create their new Form and return to the Landing Page composer where the new asset is added automatically to the Form Block.


Labs Forms: Remove Toggles from Properties Slideouts

At this point, all  Response slideouts in the Form Properties tab the feature is turned 'on' by default when opened and customers are prevented from exiting easily (e.g. clicking outside of the slideout). In this Release, Act-On removed the on/off toggle on the slideouts and allow them to be activated based on field validation (e.g. if there are values in the required fields, the feature is on- if they are empty then it's off). With this change, customers lose the ability to save their properties values while temporarily disabling the feature- this has been deemed an acceptable tradeoff for the resulting improvements to user experience.

Labs Forms: 'Clear Default' Option for Radio Buttons

In this Release, a 'Clear Default' option for Radio Buttons has been added, so that customers have the ability to add radio buttons to their Forms without a pre-selected response (up until now, one selection was always required). This change will enable customers to apply hide/show rules to any of their radio button selections, whereas previously they were unable to do so for default fields as those rules would have been triggered automatically on form load.

Labs Forms: Make Compatible with Survey Report

Up until now the Survey Report, which gives customers an aggregated breakdown of Form Responses by a question (how many people answered each one, including each option in the Combo Boxes) was not compatible with Labs Forms and would display '0' across the board. In this release, the report to accept data from Labs Forms has been updated.

Labs Forms: Add Arrow to Dropdown Menu

Based on multiple customer requests, an arrow to the dropdown menu in Labs Forms has been added. Adding an arrow differentiates dropdowns from standard fields and indicates to form respondents that there are multiple options from which to select.

Labs Forms: Add Validation for Non-Consumer Email Addresses 

To achieve parity with the functionality offered in the Classic Form composer, Act-On added validation for non-consumer in Labs Forms. This option can be enabled from the 'Validation' tab of the 'Edit Input Field' slideout and when used, will prevent form respondents from entering email addresses that are not associated with a business.

Labs Forms: Apply Background Image to Submit Button

To make Labs Forms more customizable and achieve parity with the Classic composer, Act-On added the option for customers to apply a background image to their Submit Buttons. This feature is accessed from the newly added 'Image' tab of the 'Edit Button' slideout. Other formatting options include Button Width and Height (previously these would adjust automatically based on the dimensions of the button text), Repeat X, Repeat Y, and Stretch.

Labs Forms: Evaluate Hidden Field URL on Page Load

With Hidden Fields, customers can have static or dynamic meetings added to a Labs Form submission. When 'Grab URL Parameter' is selected, the hidden field is be populated with the Query string in the respondent's URL (if present). Previously, these parameters were evaluated on form submit which made them incompatible with hide/show functionality. By changing the sequence of evaluation to take place on page load, these parameters are made available for use with hide/show rules (e.g. if Source = X then show Y).

Labs Forms: Replace Validation Toggle with Dropdown Menu

Currently, there is an option under the Validation tab of the Settings slideout for 'Validate on Blur' that can be toggled on and off by customers. By default, this toggle is in the 'off' position and validation takes place on Submit without any indication to the customer. In this Release Act-On is replacing the toggle with a dropdown menu containing both options to give customers a better understanding of how validation will occur.

Labs Forms: Automatically Add Embedded Pages Section URLs to External Domain List

Customers are currently able to generate embed codes from the Forms listing page 'Embedded Pages' section, which allows them to bypass the error prevention measures and messaging put in place on the embed tab to prevent forms from being embedded on unknown domains. Since a URL is required to generate the embed code in the listing page, as of this Release, the associated domain to the domain whitelist will be automatically added, so the form can function properly with those pages.

Rename Agency Dashboard to Marketing Network

In this Release, all references to the Agency Dashboard have been changed to read 'Marketing Network'. This change is being made to better reflect the nature of the organizations that utilize this feature set, many of which aren't Agencies.

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