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Act-On New Features and Upgrades for February 7, 2017

Released on February 7th, 2017

New Features

Social Listener now available for all accounts

Social Listener will be enabled by default for all accounts. A new “Social” section will appear in the UI and new “Social Listener” will be accessible from the new social section. Highlights of the new Social listener include:

  • New multi-tab listener UI allows marketing users to configure and manage multiple streams at ease
  • In addition to Twitter, marketing users can now listen and respond to LinkedIn and Facebook page updates from within Act-On
  • Intuitive UI that allows marketing users to mark Twitter, LinkedIn and Facebook stream updates for follow-up and future reference.
  • Marketing users can engage with social media updates right from within Act-On’s Social Listener
  • Marketing users can configure hourly or daily email updates of streams so they don’t miss a beat!

Learn more about this feature here.

Please note: Existing “Twitter Prospector” will continue to be accessible from “Inbound -> Twitter Prospector”

 
Enhancements

Send Email to SugarCRM Target Lists

SugarCRM customers can now send Act-On emails to target lists from within Sugar. This minor enhancement will prove beneficial for customers who create target lists which sales users wish to email in bulk.

 
Export Data Studio exports to a Box destination

Data studio now provides the ability to export files directly to a “Box” cloud storage destination. This enhancement will enable customers to automate the process of creating reports in a BI tool using data from Data Studio, as most BI tools can read and render reports from a file in a “Box” storage location.

Please note: Exporting files to a specific folder in Box is not currently available and will be implemented in a subsequent release.

 
Export Data Studio exports to a Onedrive destination

Data Studio now provides the ability to export data to your “Onedrive” cloud storage destination. This enhancement will enable customers to automate the process of creating reports in a BI tool using data from Data Studio, as most BI tools can read and render reports from a file in a “OneDrive” storage location.

Exporting files to a specific folder in “Onedrive” is not currently available and will be implemented in a subsequent release.

 
Ability to track opens of forwarded emails

Act-on Anywhere can now track “Opens” and “Clicks” of forwarded emails. Opens and clicks will be tracked against the first recipient in the “To” list. Forward tracking will work even if the email is forwarded multiple times to different recipients.

 
Retirements

Account Set-Up removed from the Navigation

Due to very low utilization, the Account Set-Up feature in the main navigation has been retired permanently from the product. This feature allowed customers to track the progress of setting up and implementing their accounts. Any progress inside the tool will be lost. Please contact Customer Success directly if you have any questions.

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