The Simple, Affordable and Proven CRM Solution

GoldMine is the most affordable CRM for Small Business. CRM options for Cloud, Mobile and Premise. It's also one of the only CRMs you can own.

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GoldMine CRM

GoldMine Customer Relationship Management System is a simple and affordable All-in-One Small Business CRM extremely useful for straightening business processes, lead generation, task management, and customer loyalty management.

Contact Management for Small & Mid-Sized Businesses

GoldMine is a powerful yet easy-to-use Customer Relationship Management (CRM) solution, specifically designed for organizing and tracking leads, sales pipelines, marketing campaigns, storing and managing contact information, reporting, follow-up and integration with other software products.

GoldMine is one of the only CRM tools in the market available as an On-Premise or Cloud solution. With an OWN-IT (one-time purchase) pricing structure, GoldMine provides the best CRM value over time. Adding GoldMine to one of your servers will save you up to 70% in year two and beyond.

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GoldMine CRM Benefits

Easy Module Access

With GoldMine, you can easily access the key modules, such as Activities, Contacts, Opportunities, and Cases.

Quick Action Icons

Edit a contact, schedule an event, schedule a forecasted sale to add to your pipeline, and more - with just one click!

Custom Fields

Your users will see real-time information including custom fields that can be easily set up by your administrator.

GDPR Compliant

GoldMine CRM is fully compliant with the European Union's General Data Protection Regulation (GDPR).

Assign Tasks & Activities

Having data is great, knowing what to do with it is even better. With GoldMine, you can drive business activities and track who is doing what. Better management means more profits.

  • Full calendaring across your company
  • Assign tasks, calls, emails and other activities
  • Full automation and reporting on activities
  • Works in the office and on-the-go

Dashboards & Sales Forecasting

GoldMine understands what’s important to business leaders – fast and easy access to important metrics across all of your business units. Fully customizable charts, colors, and datasets will help you manage for success.

  • Customizable dashboards across all business units
  • Powerful sales forecasting
  • Visualize your data for important insights

Add-Ons & Integrations

Get even more value out of your CRM when you integrate it with other leading business applications for marketing, accounting, and other sales-related tasks. GoldMine integrates with leading 3rd party providers.

Custom Fields & Templates

At the center of a relational database is the need for custom fields. GoldMine has an easy set-up that gives you unparalleled access to important data. Industry templates also speed up repetitive tasks and ensure a constant look and feel that fits your business.

  • Easy do-it-yourself customization
  • Every field is searchable and reportable
  • Templates save time and improve consistency

Marketing Campaign Manager

When business is moving at the speed of light it pays to move just as fast. With GoldMine’s centralized database, you can quickly build a list and get your message out.

  • The quick list building feature is easy and fast
  • Rapidly get messages out to individuals or groups
  • Works for marketing departments and individual salespeople

Getting Started is Easy

GoldMine has removed the headaches of many CRM platforms. Because our interface is so common, your employees will feel right at home. Less time training means more time doing.

  • Easy to import your existing data
  • Fast start-up and onboarding
  • Requires less training of staff – familiar interface
  • FREE self-training video library

Low Cost of Ownership

Add GoldMine to one of your servers for the best CRM value over time. GoldMine OWN-IT costs drop over 70% in year 2 and beyond – while subscription is the same every year.

W-Systems Knows GoldMine

As a GoldMine Premier Partner, we have deployed GoldMine to 100's of organizations. We are business analysts and developers, and we want to make GoldMine fit your organization like a glove. Put us to the test, we love a challenge.

Visit our Blog

We publish a wealth of tips, customization examples, and reviews of useful tools that work with GoldMine. To learn more visit our blog

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GoldMine Resources

GoldMine CRM Datasheet

GoldMine Datasheet

Find out how GoldMine's features can help your organization.

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GoldMine User Guide

GoldMine User Guide

Are you a GoldMine user? Download this guide if you need assistance.

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GoldMine Administrator Guide

GoldMine Administrator Guide

Download this GoldMine Administrator guide if you need to improve your knowledge.

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GoldMine API Integration Guide

GoldMine API Integration Guide

Take a look at this guide before taking on a GoldMine integration project.

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GoldMine Installation Guide

GoldMine Installation Guide

Need help installing GoldMine? This guide will offer assistance.

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GoldMine Compatibility Matrix

GoldMine Compatibility Matrix

See what hardware and software GoldMine is compatible with.

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GoldMine 2019 Premier Partner

GoldMine Premium starting from $695 plus annual maintenance

20+ Years of Happy Clients

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

Latest Articles

Reordering the Main Menu in wMobile Desktop for GoldMine

September 26, 2019   •   5 minute read

Read through this blog post to learn how to reorder the Main Menu in wMobile Desktop for GoldMine 5.0. It's never been easier! Read More »

wMobile with GoldMine 2018.2 and Beyond

August 21, 2019   •   4 minute read

Learn how to plan for wMobile and GoldMine upgrades, and take a sneak peek at the new UI of wMobile for GoldMine. Read More »

Intern Investigates: Are Stakeholders the Key to CRM User Adoption?

June 13, 2019   •   5 minute read

In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out. Read More »

Read our blog

Training & Events

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

Web Training

GoldMine Training: System Admin

This collection of GoldMine training videos features a review of the advanced (System Administration features).

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Recent Releases

GoldMine 2019.1

Released on June 18th, 2019

GoldMine 2019.1 includes upgraded versions of Add-in Express and Redemption library, compatibility with Microsoft Windows Server 2019, SQL Server 2019, Office 2019, and more.

GoldMine 2018.2 HF4

Released on June 18th, 2019

The GoldMine 2018.3 HF4 release address issues identified in prior GoldMine CRM updates.

GoldMine 2018.2 HF3

Released on March 27th, 2019

The GoldMine 2018.3 HF3 release address issues identified in prior GoldMine CRM updates.

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