The Simple, Affordable and Proven CRM Solution
Contact Management for Small & Mid Size Business
GoldMine is a powerful yet easy-to-use Customer Relationship Management solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
With an OWN-IT (one-time purchase) pricing structure, GoldMine provides the best CRM value over time. Adding GoldMine to one of your servers will save you up to 70% in year two and beyond.
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Features at a Glance
Easy Module Access
With GoldMine, you can easily access the key modules, such as Activities, Contacts, Opportunities and Cases.
Quick Action Icons
With one click you can edit a contact, schedule an event for your calendar and activity list, schedule a forecasted sale to add to your pipeline, and complete an unscheduled item such as an incoming call.
Custom Fields
Your users will see real-time information including custom fields that can be easily set up by your administrator. GoldMine also validates any field with the validation lookup files you set up for proper reporting and less typing.
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W-Systems Knows GoldMine
As a GoldMine Premier Partner, we have deployed GoldMine to 100's of organizations. We are business analysts and developers, and we want to make GoldMine fit your organization like a glove. Put us to the test, we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with GoldMine. To learn more visit our blog.
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20+ Years of Happy Clients
Good Integrator to Work With
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
The Entire Team Works Hard
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
There Will Be Issues!
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Excellent Experience Implementing SugarCRM
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
Great People to Work With
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
An Excellent Partner for Enhancements and Resources
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
Great CRM Partner!
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
Stellar Service
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
CRMs are Personal and Complicated
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Latest Articles
wMobile with GoldMine 2018.2 and Beyond
Learn how to plan for wMobile and GoldMine upgrades, and take a sneak peek at the new UI of wMobile for GoldMine. Read More »
Intern Investigates: Are Stakeholders the Key to CRM User Adoption?
In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out. Read More »
Why Your CRM is Essential to Data Collection
Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »
Training & Events
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
GoldMine Training: Dashboards
An essential collection of GoldMine training videos that cover dashboards.
GoldMine Training: System Admin
This collection of GoldMine training videos features a review of the advanced (System Administration features).
Recent Releases
GoldMine 2018.2 HF3
The GoldMine 2018.3 HF2 release address issues identified in prior GoldMine CRM updates.
GoldMine 2018.2 HF2
The GoldMine 2018.2 HF2 release includes an updated Redemption Library and fixes to issues previously identified in the CRM's 2018.2 release.
GoldMine 2018.2 HF1
The GoldMine 2018.2 HF1 release fixes issues previously identified in the CRM's 2018.2 release.