The Simple, Affordable and Proven CRM Solution

Contact Management for Small & Mid Size Business

GoldMine is a powerful yet easy-to-use Customer Relationship Management solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

With an OWN-IT (one-time purchase) pricing structure, GoldMine provides the best CRM value over time. Adding GoldMine to one of your servers will save you up to 70% in year two and beyond.

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Features at a Glance

Easy Module Access

With GoldMine, you can easily access the key modules, such as Activities, Contacts, Opportunities and Cases.

Quick Action Icons

With one click you can edit a contact, schedule an event for your calendar and activity list, schedule a forecasted sale to add to your pipeline, and complete an unscheduled item such as an incoming call.

Custom Fields

Your users will see real-time information including custom fields that can be easily set up by your administrator. GoldMine also validates any field with the validation lookup files you set up for proper reporting and less typing.

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customer relationship management system with setup, implementation and consulting

W-Systems Knows GoldMine

As a GoldMine Premier Partner, we have deployed GoldMine to 100's of organizations. We are business analysts and developers, and we want to make GoldMine fit your organization like a glove. Put us to the test, we love a challenge.

Visit our Blog

We publish a wealth of tips, customization examples, and reviews of useful tools that work with GoldMine. To learn more visit our blog

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GoldMine Premier Partner and maker of GoldMine Add-Ons including wMobile for GoldMine

GoldMine Premium starting from $695 plus annual maintenance

20+ Years of Happy Clients

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

Latest Articles

Intern Investigates: Are Stakeholders the Key to CRM User Adoption?

June 13, 2019   •   5 minute read

In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out. Read More »

Why Your CRM is Essential to Data Collection

May 28, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »

Best Practices for GoldMine CRM User Adoption

May 8, 2019   •   5 minute read

Are you getting enough data in GoldMine? Find out how other business units including HR, Support, and Marketing can use GoldMine to increase profitability. Read More »

Read our blog

Training & Events

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

Web Training

GoldMine Training: System Admin

This collection of GoldMine training videos features a review of the advanced (System Administration features).

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Recent Releases

GoldMine 2018.2 HF3

Released on March 27th, 2019

The GoldMine 2018.3 HF2 release address issues identified in prior GoldMine CRM updates.

GoldMine 2018.2 HF2

Released on December 11th, 2018

The GoldMine 2018.2 HF2 release includes an updated Redemption Library and fixes to issues previously identified in the CRM's 2018.2 release.

GoldMine 2018.2 HF1

Released on October 11th, 2018

The GoldMine 2018.2 HF1 release fixes issues previously identified in the CRM's 2018.2 release.

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