The Simple, Affordable and Proven CRM Solution

Contact Management for Small & Mid Size Business

GoldMine is a powerful yet easy-to-use Customer Relationship Management solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

With an OWN-IT (one-time purchase) pricing structure, GoldMine provides the best CRM value over time. Adding GoldMine to one of your servers will save you up to 70% in year two and beyond.

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Features at a Glance

Easy Module Access

With GoldMine, you can easily access the key modules, such as Activities, Contacts, Opportunities and Cases.

Quick Action Icons

With one click you can edit a contact, schedule an event for your calendar and activity list, schedule a forecasted sale to add to your pipeline, and complete an unscheduled item such as an incoming call.

Custom Fields

Your users will see real-time information including custom fields that can be easily set up by your administrator. GoldMine also validates any field with the validation lookup files you set up for proper reporting and less typing.

Explore DocuSign Features
customer relationship management system with setup, implementation and consulting

W-Systems Knows GoldMine

As a GoldMine Premier Partner, we have deployed GoldMine to 100's of organizations. We are business analysts and developers, and we want to make GoldMine fit your organization like a glove. Put us to the test, we love a challenge.

Visit our Blog

We publish a wealth of tips, customization examples, and reviews of useful tools that work with GoldMine. To learn more visit our blog

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GoldMine Premier Partner and maker of GoldMine Add-Ons including wMobile for GoldMine

GoldMine Premium starting from $695 plus annual maintenance

20+ Years of Happy Clients

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

Latest Articles

Intern Investigates: Are Stakeholders the Key to CRM User Adoption?

June 13, 2019   •   5 minute read

In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out. Read More »

Why Your CRM is Essential to Data Collection

May 28, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »

Best Practices for GoldMine CRM User Adoption

May 8, 2019   •   5 minute read

Are you getting enough data in GoldMine? Find out how other business units including HR, Support, and Marketing can use GoldMine to increase profitability. Read More »

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Training & Events

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

Web Training

GoldMine Training: System Admin

This collection of GoldMine training videos features a review of the advanced (System Administration features).

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Recent Releases

GoldMine 2018.2 HF3

Released on March 27th, 2019

The GoldMine 2018.3 HF2 release address issues identified in prior GoldMine CRM updates.

GoldMine 2018.2 HF2

Released on December 11th, 2018

The GoldMine 2018.2 HF2 release includes an updated Redemption Library and fixes to issues previously identified in the CRM's 2018.2 release.

GoldMine 2018.2 HF1

Released on October 11th, 2018

The GoldMine 2018.2 HF1 release fixes issues previously identified in the CRM's 2018.2 release.

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