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Yes. We offer free 30-day trials to help you learn the ropes before you decide if you want to purchase a plan.
The number of document sends included each month differs by plan type. DocuSign’s Personal plan includes 5 document sends per month. DocuSign Standard, Real Estate & Business Pro plans purchased online do not have a hard usage cap, but are subject to reasonable use limits.
We believe that volume (i.e. number of envelopes) should not be a deciding factor in selecting your eSignature provider. Our Standard & Business Pro plans, purchased on DocuSign.com, include 100 envelopes per user per year. But we understand that you may be unsure of your volume requirements, so we encourage you to use as many envelopes as you need during your first year, provided that such use is consistent with our Reasonable Use Policy. If you exceed 100 envelopes in your first year, our sales team will contact you to help you choose the plan that best meets your needs as part of your renewal process.
If you need multiple users, please contact our sales team at 1-877-720-2040. If you have previously purchased a single-user plan online, you can add users in the product at an additional cost per user after you activate your account.
Yes, for annual subscription plans purchased on DocuSign.com (Personal, REALTORS®, Real Estate, Standard, and Business Pro) we offer a refund within 30 days of purchase. For monthly subscription plans, you can cancel your account at any time and you will not be charged for the next month.*
No, recipients of your documents do not need an account to sign with DocuSign. Your document will be sent via email from firstname.lastname@example.org and recipients can review the document, adopt a signature, and complete the signing process without having a DocuSign account.
DocuSign plans start at $10 per month when purchased annually and scale up to include more advanced functionality. In addition, customers can sample the DocuSign experience with a free offering, which includes 3 signature requests. All of DocuSign’s offerings include the highest levels of trust and security, industry leading user experience, and the flexibility to grow as your needs evolve.
Yes, your subscription will automatically be renewed until you let us know that you'd like to change your plan or cancel your account.
You can close or downgrade your account at anytime by following the instructions here.