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Every day, your prospects and customers are communicating with you across your website, social channels, and other touchpoints. But what are they saying? By better understanding their behaviors, you can leverage the data to make actionable campaign decisions that are reinforced by analytics — not opinions.
Act-On helps you leverage data from your website, social channels, and other touchpoints to make actionable campaign decisions reinforced by analytics.
Learn how modern marketers are using Act-On at each stage of the lead-to-revenue process.
Understand each buyer’s position on their journey to guide them along an optimized funnel experience and clear the pathway to purchase or lead transfer. With real-time prospect tracking, campaign performance insights, and funnel and conversion visibility, you can define each buyer’s unique stage, their readiness to purchase, and the ideal handoff points to your sales team.
Track your inbound and outbound engagement rates to learn how your messaging is driving traffic to your digital touchpoints. From segment-specific messaging programs to full, dynamic, and cross-channel nurture campaigns, Act-On's user engagement solution’s out-of-the-box reporting allows you to assess the performance of every tactic so you can optimize your messaging and improve your programs.
By placing the Act-On tracking beacon on your website and landing pages, you can gain clear visibility into your site’s performance and your visitors’ experiences. In addition, you can review and assess critical metrics that showcase visitor behavior and engagement. Act-On also complements third-party web analytics solutions with detailed customer behavior tracking.
Understand the impact of your lead generation and customer loyalty efforts across your sales pipeline, customer engagement initiatives, brand loyalty programs, and other key campaigns with Campaign Performance Reporting. This feature gives a holistic view into your holistic strategy and can integrate with your business intelligence platform to help you measure program success, optimize your campaigns, and achieve real results.
Track the revenue contribution from your marketing channels and initiatives and drive improved tactics with Revenue Attribution reporting. Act-On's revenue attribution reports offer insights into how each marketing initiative is delivering value to your business and bottom line.
For those with more advanced reporting needs, Data Studio can filter, aggregate, and export your data using Act-On Data Studio to extend visibility into program performance and share your progress with key stakeholders. Combine data from multiple third-party systems, export into a BI tool, and create and share eye-catching charts and graphs that make your reporting engaging and easy to digest. Find correlations among thousands of variables and communicate concepts with visualization tools.
Through analytics and knowing where our customers are in their journey, we’re able to deliver the most relevant messaging.Markc Wilensky VP of Communications and Brand Marketing, Tower Federal Credit Union
Act-On starting from $900 per month
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++