A Whole New Way of Doing Business Starts with CRM

Transform your sales and marketing organizations by making CRM the anchor of your integrated software strategy, allowing you to spend more time on relationships and less time on data entry.

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Products

CRM

CRM (Customer Relationship Management) brings all your software together by enabling users to access tailored and predictive information in one place. W-Systems works leading CRM partners SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM.

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Marketing

Reach the right buyers and convert more leads with our Marketing solutions and service. As an Act-On Reseller Partner, we are experts in implementing marketing automation tools. An integrated CRM and marketing automation solution will help you end the he-said-she-said battle between your sales and marketing teams.

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Document Automation

Document strategy is often overlooked, but we view it as an area of low hanging fruit where we can ramp up your productivity and shorten your sales cycle. W-Systems can build document automation solutions in your CRM and then work with best in class tools such as DocuSign, wDocs, and wDrive to help you further automate your document creation and storage processes.

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Business Intelligence

Gain insight into your customers and get an edge over your competition by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, wBenchmark, and Addoptify's Customer Journey Plug-In for Sugar you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system.

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Communications

Collect and distribute your interactions data without adding time-consuming burdens on your staff or managers. Using Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot involves platforms you are already familiar with and tools almost everyone in your organization already understands.

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Cloud Computing

W-Systems offers reliable, scalable, and inexpensive cloud computing services including app hosting, storage, analytics, or security and compliance services. Our partnership with Amazon Web Services (AWS) allows you to run your software on a secure and scalable platform that is engineered to meet the needs of any organization.

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20+ Years of Happy Clients

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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