Automate and Accelerate with Process Visualization

Add efficiency and speed to your processes with our tools for automating and standardizing your processes.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, Advanced Workflow, allows non-technical managers to build out automated process in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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Latest from our Blog

RamQuest Data at Your Fingertips

By Roxana Rangu • March 21st, 2019

What if you could process Orders smarter, without working harder? See how to access RamQuest data from your CRM.

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Four Lessons CRM Can Learn from Mister Rogers

By Katie Liesmann • March 21st, 2019

Mister Rogers not only had good lessons for children but also for organizations using CRM. Here are our four CRM lessons you can learn from Mister Rogers!

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Document Automation in SugarCRM: PDF Manager and wDocs

By Roxana Dicu • March 7th, 2019

Learn about Sugar's out-of-the-box PDF Manager and wDocs, our Document Automation solution for Sugar and see which one is the best for your business.

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W-Systems Named 2019 SugarCRM Global and North American Reseller of the Year

By Sarah Friedlander Garcia • March 6th, 2019

W-Systems has achieved Elite status, SugarCRM Global Partner and North American Partner of the Year.

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What Is Your CRM’s IQ?

By Roxana Rangu • March 6th, 2019

How "smart" is your CRM? Our team of experts has created a formula for calculating your CRM’s IQ.

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Shorten Your Sales Cycle with Document Automation

By Roxana Rangu • February 27th, 2019

Find out how to reduce document turnaround time by 80% and boost your revenue in 2019 by combining CRM and document automation.

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Training & Events

Mobile Madness: Your Slam Dunk

Join us on March 26th at 2 PM Eastern, and learn how to increase your CRM user adoption with SugarCRM Mobile.

Mar 26

Working with Sugar Studio

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

Apr 02

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Apr 02

Introduction to Advanced Workflow

This course is for administrators who would like to explore Advanced Workflow and all it has to offer.

Apr 04

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Apr 16
Sugar University

What’s New in Sugar 8.3

Sugar 8.3 was released on January 14th 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

What’s New in Sugar 8.2

Sugar 8.2 was released on October 9th, 2018. These resources will give you an overview and detailed information about what's new in this release.

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