Automate and Accelerate with Process Visualization

Add efficiency and speed to your processes with our tools for automating and standardizing your processes.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, Advanced Workflow, allows non-technical managers to build out automated process in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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Featured Case Studies

Latest from our Blog

Release RoundUp: Sugar 8.3

By Katie Liesmann • February 12th, 2019

The latest release of Sugar, Sugar 8.3 or Winter '19 is a cloud-only release that has some awesome updates. Here’s our Release RoundUp for Sugar 8.3!

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Ultimate SugarCRM Planning Guide for 2019

By Roxana Rangu • February 6th, 2019

Is your CRM 2019-ready? Find out how to create an annual plan for your instance of SugarCRM.

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Five Questions to Ask Your Sales Team to Improve Marketing’s Contribution to Sales Pipeline

By JP Rastrullo • February 4th, 2019

Marketing should enable sales to be successful. Learn five questions to ask your sales team to help them improve marketing's contribution to sales pipeline.

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Advanced Reporting in SugarCRM

By Mitchell Ross • January 2nd, 2019

There is one feature in Sugar Enterprise that, while very useful, is rarely used: Advanced Reports.

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Sugar Showcase: How to Get 10 Sugar Customizations for Free

By Roxana Rangu • December 26th, 2018

In this webinar, see how to go beyond Sugar’s out-of-the-box features and streamline your team’s daily CRM workflow with our collection of Sugar customizations.

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A Deep Dive Into Data Privacy in SugarCRM

By Alexandra Voiculescu • December 18th, 2018

For anyone involved in data security, including developers or IT, understanding data privacy architecture is now more important than ever.

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Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Feb 19

Sugar Showcase: Shorten Your Sales Cycle with Document Automation

How to sell smarter and boost your revenue with document automation.

Feb 19

DestinationCRM Webcast: What’s Your CRM’s IQ?

On 2/26, join us for our upcoming webinar where you'll learn how to identify your CRM’s strengths and weaknesses and improve the ROI of your CRM.

Feb 26

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Feb 28

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Mar 05

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Mar 07
Sugar University

What’s New in Sugar 8.3

Sugar 8.3 was released on January 14th 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

What’s New in Sugar 8.2

Sugar 8.2 was released on October 9th, 2018. These resources will give you an overview and detailed information about what's new in this release.

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