A SugarCRM customer uses IBM Websphere as a portal to all the organizations information systems. The client wanted to use this portal as to add Sugar to the clients single sign-on initiative. While Sugar natively supports several single sign-on methods such as LDAP and SAML, in this case, there was a need for a custom single sign-on token handling process.
W-Systems developed a security token handling mechanism that worked both with IBM Websphere and Sugar’s user authentication and security specifications. As a result, the clients users benefit from simplified user id and password management.