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Complete the form and we'll send you a copy of, "50 Things Your CRM Should Tell You About Your Customer," that are useful in any industry and sales model.
These points of information are intended as food for thought as you develop a CRM information model.
Depending on your specific industry and target market there is of course additional information that may be unique to you and important for you to track.
Use our list to pick those most useful to you and that are realistic goals for your staff to maintain.