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Customer Journey Management

Workflow for Non-Technical Business Managers

The Sugar Customer Journey solution enables you to choreograph every interaction your customer relationship professionals have with your customer and supplier stakeholders.

You can also track your customer’s progress through the evaluation, selection, purchasing and on-boarding steps of their journey with you.

The result: you accelerate the customer’s progress, deliver improved satisfaction and enable your employees to stay on top of their game. It’s a win-win for everyone.

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Customer Journey Plugin SugarCRM screenshot

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