Boost Customer Service with Interaction Management

Transform your business communications with reliable, scalable, integrated email and VoIP telephony solutions. 

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

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Email Perfectly Integrated With Sugar

Collabspot Connect completely integrates Sugar with Gmail or Office 365, allowing for complete CRM adoption and a 360-degree view of your team’s customer and prospect communication.

Learn More about Collabspot in Gmail Learn More about Collabspot in Office 365

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

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Featured Case Studies

Latest from our Blog

RamQuest Data at Your Fingertips

By Roxana Rangu • March 21st, 2019

What if you could process Orders smarter, without working harder? See how to access RamQuest data from your CRM.

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Four Lessons CRM Can Learn from Mister Rogers

By Katie Liesmann • March 21st, 2019

Mister Rogers not only had good lessons for children but also for organizations using CRM. Here are our four CRM lessons you can learn from Mister Rogers!

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Document Automation in SugarCRM: PDF Manager and wDocs

By Roxana Dicu • March 7th, 2019

Learn about Sugar's out-of-the-box PDF Manager and wDocs, our Document Automation solution for Sugar and see which one is the best for your business.

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W-Systems Named 2019 SugarCRM Global and North American Reseller of the Year

By Sarah Friedlander Garcia • March 6th, 2019

W-Systems has achieved Elite status, SugarCRM Global Partner and North American Partner of the Year.

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What Is Your CRM’s IQ?

By Roxana Rangu • March 6th, 2019

How "smart" is your CRM? Our team of experts has created a formula for calculating your CRM’s IQ.

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Shorten Your Sales Cycle with Document Automation

By Roxana Rangu • February 27th, 2019

Find out how to reduce document turnaround time by 80% and boost your revenue in 2019 by combining CRM and document automation.

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Training & Events

Mobile Madness: Your Slam Dunk

Join us on March 26th at 2 PM Eastern, and learn how to increase your CRM user adoption with SugarCRM Mobile.

Mar 26

Working with Sugar Studio

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

Apr 02

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Apr 02

Introduction to Advanced Workflow

This course is for administrators who would like to explore Advanced Workflow and all it has to offer.

Apr 04

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Apr 16
Sugar University

What’s New in Sugar 8.3

Sugar 8.3 was released on January 14th 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

What’s New in Sugar 8.2

Sugar 8.2 was released on October 9th, 2018. These resources will give you an overview and detailed information about what's new in this release.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Demo

Upgrade your office phone to a fully-featured business phone system with Vonage.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

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