Boost Customer Service with Interaction Management

Transform your business communications with reliable, scalable, integrated email and VoIP telephony solutions. 

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

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Email Perfectly Integrated With Sugar

Collabspot Connect completely integrates Sugar with Gmail or Office 365, allowing for complete CRM adoption and a 360-degree view of your team’s customer and prospect communication.

Learn More about Collabspot in Gmail Learn More about Collabspot in Office 365

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with “free” plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

Featured Case Studies

Latest from our Blog

Release RoundUp: Sugar 8.3

By Katie Liesmann • February 12th, 2019

The latest release of Sugar, Sugar 8.3 or Winter '19 is a cloud-only release that has some awesome updates. Here’s our Release RoundUp for Sugar 8.3!

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Ultimate SugarCRM Planning Guide for 2019

By Roxana Rangu • February 6th, 2019

Is your CRM 2019-ready? Find out how to create an annual plan for your instance of SugarCRM.

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Five Questions to Ask Your Sales Team to Improve Marketing’s Contribution to Sales Pipeline

By JP Rastrullo • February 4th, 2019

Marketing should enable sales to be successful. Learn five questions to ask your sales team to help them improve marketing's contribution to sales pipeline.

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Advanced Reporting in SugarCRM

By Mitchell Ross • January 2nd, 2019

There is one feature in Sugar Enterprise that, while very useful, is rarely used: Advanced Reports.

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Sugar Showcase: How to Get 10 Sugar Customizations for Free

By Roxana Rangu • December 26th, 2018

In this webinar, see how to go beyond Sugar’s out-of-the-box features and streamline your team’s daily CRM workflow with our collection of Sugar customizations.

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A Deep Dive Into Data Privacy in SugarCRM

By Alexandra Voiculescu • December 18th, 2018

For anyone involved in data security, including developers or IT, understanding data privacy architecture is now more important than ever.

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Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Feb 19

Sugar Showcase: Shorten Your Sales Cycle with Document Automation

How to sell smarter and boost your revenue with document automation.

Feb 19

DestinationCRM Webcast: What’s Your CRM’s IQ?

On 2/26, join us for our upcoming webinar where you'll learn how to identify your CRM’s strengths and weaknesses and improve the ROI of your CRM.

Feb 26

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Feb 28

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Mar 05

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Mar 07
Sugar University

What’s New in Sugar 8.3

Sugar 8.3 was released on January 14th 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

What’s New in Sugar 8.2

Sugar 8.2 was released on October 9th, 2018. These resources will give you an overview and detailed information about what's new in this release.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Demo

Upgrade your office phone to a fully-featured business phone system with Vonage.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

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