Upgrade Insurance Communications—and Quality of Service
Today’s insurance providers are using unified communications as a service (UCaaS) to streamline operations and help deliver quality insurance services while reducing overhead, empowering mobilized staff, and providing customers with the support they need even in times of crisis.
Work on the go with features and integrations that boost productivity.
Collaborate better with high-quality voice, video and web solutions.
Tie business phone service into top business cloud applications for efficiency.
Powerful Technology That Simplifies Your Day
Ease of deployment (and use). Experience simple setup. Then when you’re up and running, enjoy automatic cloud updates and user-friendly admin portals that let you customize your service.
Scalability. A unified, cloud-hosted VoIP phone system allows you to easily and affordably scale up or down depending on your insurance agency needs or business season.
Easy scalable solution. Add extensions or marketing communications features. Expand service to new locations. It’s all as easy a phone call or logging in to your admin portal.
Over 40 features included. Every phone number extension starts with a standard suite of 40+ business phone features including Virtual Receptionist. Additionally, premium features can be added per extension or across the entire account.
Rest Assured, Mobile Productivity Is Covered
Share documents in real time. Sent and received info on policy or billing can be accessed from your phone via Vonage mobile solutions for insurance. In some cases, you can even access files from Google Drive and Microsoft OneDrive.
Manage availability. Receive calls from a desk phone, computer, or mobile phone. Your agents and staff decide how and when.
Professional presence. Away from the office? Make calls from your business phone number on any device, using our mobile or desktop apps. It will always appear as if you’re calling from your office.
Collaboration Is Critical. We Make It Easier
Whether you’re consulting with other agents, mortgage brokers, actuaries, or clients—collaboration is part of the game when it comes to insurance solutions. Vonage's mobile-integrated conferencing and insurance collaboration tools let you work more efficiently.
‘Talk’ face to face. You can’t always be there. But with Vonage Video Conferencing, you can dial into a video conference bridge from your desktop, web browser, smartphone, or tablet.
Service Them in the Channel They Prefer
Empower teams anywhere they work. Seamlessly connect and manage remote center locations.
Add in chat. Leverage Vonage developer-friendly APIs to enable AI chatbots and more.
Access advanced analytics. Make better business decisions with real-time metrics and historical data.
Resolve issues in one call. With CRM integration, your agents have customer info readily available so they can provide faster and more intelligent customer support.
Your Business Is About Disasters. Your Office Phones Shouldn’t Be
Maximize uptime. Reliable cloud hosting and backup features keep your business moving, even during emergencies.
Virtual 24/7 support. Customer service and IT teams ready when you need them, even on holidays and weekends. No waiting for visit from a technician.
Automate and Improve Marketing Outcomes with Vonage Reach
Communicate the way consumers want. 64% of customers prefer texting for customer service. Create campaigns using automated texts personalized for every stage of the sales cycle—and integrate with your email, voice and social media strategies easily.
Improve brand awareness and NPS scores. Quickly gather information about your customers (and how you’re doing) with SMS surveys and make data-driven decisions for each marketing campaign.
When you add up all the elements that the system provides – the integration with other devices alone – it’s making everybody’s life easier.
Barry Madel President, Craft Art
Good telecommunications keeps it all together, and that’s where Vonage has transformed our business. They aren’t just a vendor, they’re part of the team.
Wayde King CEO, Acrylic Tank Manufacturing
Vonage Business starting from $25 per user per month