Solutions for Telecom
Take a look at our experience and expertise deploying CRM and Marketing Automation in the telecommunications industry below including process design, application customization, data and application integration, installation, training, and support.
Featured Telecom Case Studies
How Senao International Uses Amazon Web Services to Gain Competitive Edge
In 2016, Senao’s management decided they needed an e-commerce site to maintain market share and attract more customers to their stores.View Case Study
How AiTech Used Collabspot to Triple CRM Usage
AiTech was facing low user adoption of it's CRM platform. They adopted Collabspot to create productivity gains, achieve higher CRM usage, and increase reporting accuracy.View Case Study
Boingo Chooses AWS to Improve BI System Performance
Boingo has experienced fast growth over the past few years. The company also wanted to upgrade its business intelligence (BI) solution. To gain more agility and improve BI system performance, IT leadership at Boingo decided to explore a cloud solution. After considering cloud solutions from Microsoft, Google, and IBM, Boingo chose the Amazon Web Services (AWS) cloud.View Case Study
Featured Telecom Projects
We created a method to use the Jive Communications app and call contacts directly from within Sugar, saving time for Sugar users that make calls using Jive.
We helped a client convert 100+ users of Act! Contact Management to Sugar within a 60-day time frame.
We used Sugar to help a large telecommunications network company enable its independent sales agents to register the sales opportunities they were working on.
We helped one of our clients by creating a way to identify possible duplicate entries based on a unique identifier.
We helped enable our clients to run a single report on all activities in SugarCRM.
We customized Target Lists in SugarCRM to eliminate having to manually update the lists every time an email went out.
For a mid-size technology company, we implemented a full invoicing system in Sugar with integration to Xero for general ledger and cash management.
Telecom Blog Articles
Telecom eBooks & White Papers
The Dynamic Duo: CRM + Marketing Automation Working Together
A discussion on the importance of integrating your CRM and marketing automation platforms, in an effort to maximize revenue.Download White Paper
Best Practices for CRM User Adoption
Our white paper provides 10 things to consider when implementing a new CRM system to avoid project failure and increase user adoption.Download White Paper
Best Practices in CRM Data Migration
Best Practices in CRM Data Migration outlines a proven framework, along with many CRM data migration tips that both CRM customers and migration developers may find useful.Download White Paper