W-Systems joins SugarCRM! Read Blog

The Retail Experience, Reinvented

The retail industry is changing at an incredible pace. Learn more about sales and marketing software that can turn more shoppers into buyers.

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Retail Industry

Sales and Marketing Solutions for Retail

The retail industry is changing at an incredible pace. Businesses are putting more focus on online and mobile-friendly stores, while customers have access to plenty of information to know which of your products are of high quality, and expect top-notch service.

Our sales and marketing tools can help you reinvent the retail experience with tailor-made tools that convert shoppers into customers, offer personalized interactions, and set up your employees for success.

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Your Path to Retail Success

Personalized Marketing

Your latest campaign will not appeal to everyone. With the right marketing tools, you can segment your audience and create personalized messages more likely to draw shoppers—new and returning!

Product Catalog

There is a better and faster way to track inventory. We offer software with out-of-the-box product catalog capabilities, enabling you to easily stay updated on your existing and upcoming inventory.

Customer Journey

From the moment they found your brand, all of your clients’ experiences are part of a journey. We can help you plot your customers’ journey map and help you understand how to keep them coming back.

Easy Onboarding

Employees often reject the idea of having to use new software during their daily workflow. Our solutions include modern interfaces and streamlined user experiences, ensuring your team gets onboard and productive in no time!

CRM - SugarCRM, wMobile for GoldMine CRM, GoldMine CRM

Your CRM Should Make More Money Than It Costs

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. See how SugarCRM is pioneering the new customer experience (CX) standard with high-definition CX, powering a customer view with crystal-clear fidelity.

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Marketing: Act-On, Costant Contact, Salesforce Pardot, Salesfusion, ThriveHive

Build Engagement, Drive Conversions, and Prove Revenue

With Sugar Market, you can reach the right buyers and convert more leads. It also natively integrates with the 7 most common CRMs. An integrated CRM and marketing automation solution will help you end the he-said-she-said battle between your sales and marketing teams.

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Document Automation: DocuSign Electronic Signature, wDocs for SugarCRM, wDrive for SugarCRM

Go Paperless and Accelerate Your Business

Document strategy is often overlooked, but we view it as an area of low hanging fruit where we can ramp up your productivity and shorten your sales cycle. We build out document automation in your CRM and then work with best in class tools such as wDocs and wDrive to help you further automate your document creation and storage processes.

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Business Intelligence: Amazon QuickSight, wBenchmark, Addoptify Customer Journey Plug-In for SugarCRM

Managing Relationships Means Mastering Data

Gain insight into your customer and an edge over your competitors by surfacing the right data for your business. With Sugar Discover, you can leverage time-aware analytics without the expensive implementation of a BI tool.

W-Systems Business Intelligence solutions such as wBenchmark, and Addoptify's Customer Journey Plug-In for Sugar can help you blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system.

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Communications: Vonage Business, Riva CRM Integration, Collabspot

Collect Communication Data in One Central Location

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Sugar Connect’s Google Workplace (formerly G Suite) and Office 365 email integration with Sugar involves platforms you are already familiar with, and tools almost everyone in your organization already understands.

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Cloud Computing: Amazon Web Services (AWS)

Build and Scale Your Business on Amazon

W-Systems offers reliable, scalable, and inexpensive cloud computing services including app hosting, storage, analytics, or security and compliance services. Our partnership with Amazon Web Services (AWS) allows you to run your software on a secure and scalable platform that is engineered to meet the needs of any organization.

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Featured Customers


With the architecture, we’ve set up in and the work we’ve done with W-Systems, we can add new functionality in days rather than weeks. We’re confident that we can get what we need to support the business implemented in a short time.
Scott Stagner IT Program Manager, Men's Wearhouse

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