Solutions for Medical & Healthcare
Take a look at our experience and expertise deploying CRM and Marketing Automation in the medical and healthcare industry below including process design, application customization, data and application integration, installation, training, and support.
Featured Medical & Healthcare Case Studies
Healthy Success with a Robust Call center Solution
ChartLogic’s own on-premise call center couldn’t keep up with the fast-paced demands of the electronic health record industry. Their Vonage Enterprise solution gave them a cloud-based call center to help them stay on the cutting edge.View Case Study
World’s largest manufacturer and distributor of orthotic and prosthetic components benefits from a newer CRM solution
Support from W-Systems made Ottobock’s transition to GoldMine Premium Edition as smooth as possible.View Case Study
Hyland's Gains Efficiency in Sales Order Process
Hyland’s chose SugarCRM to seamlessly share, track and manage information between the sales and customer care teams. The solution was a customized CRM application resulting in cost savings and better communication.View Case Study
Why Tenzing Health Depends on Sugar
Tenzing Health relies on Sugar Professional’s fast, flexible and open approach to improve the health of its members and reduce healthcare costs.View Case Study
How VetAdvisor Has Leveraged Sugar to Support and Manage the Company’s Unique Mission.
Sugar is a key part of VetAdvisor’s processes that helps veterans step away from the battlefields and re-acclimate to life at home. By leveraging Sugar’s robust functionality and easy, cost-effective customization, VetAdvisor now has a powerful CRM-driven system that complements the work of the coaches and increases the probabilities of a veteran’s successful transition to civilian life.View Case Study
Featured Medical & Healthcare Projects
We built a Sugar based call center platform with custom integration to Bing Maps for geocoding and Twilio SMS API’s for text messaging automation.
We helped one of our clients in the healthcare industry to customize their Sugar instance which enables them to send a secure, templated fax at the push of a button.
We helped one of our clients by creating a way to identify possible duplicate entries based on a unique identifier.
We helped enable our clients to run a single report on all activities in SugarCRM.
We customized Target Lists in SugarCRM to eliminate having to manually update the lists every time an email went out.
Medical & Healthcare Blog Articles
W-Systems has achieved Elite status, SugarCRM Global Partner and North American Partner of the Year.Read More
One of our customers approached us hoping for a way to create case documents more efficiently.Read More
Medical & Healthcare eBooks & White Papers
The Dynamic Duo: CRM + Marketing Automation Working Together
A discussion on the importance of integrating your CRM and marketing automation platforms, in an effort to maximize revenue.Download White Paper
Best Practices for CRM User Adoption
Our white paper provides 10 things to consider when implementing a new CRM system to avoid project failure and increase user adoption.Download White Paper
Best Practices in CRM Data Migration
Best Practices in CRM Data Migration outlines a proven framework, along with many CRM data migration tips that both CRM customers and migration developers may find useful.Download White Paper