Solutions for Manufacturing
Take a look at our experience and expertise deploying CRM and Marketing Automation in the manufacturing industry below including process design, application customization, data and application integration, installation, training, and support.
Featured Manufacturing & Engineering Case Studies
Longtime Sugar Customer Adds Customer Journey Plug-In
Roxtec Internatioanl adopted Sugar Professional, with the Customer Journey Plug-In, to increase sales, standardize sales processes, improve customer retention, and eliminate information silos.View Case Study
Cloud Communications Adds Polish to Manufacturer’s Customer Service
When a winter storm hit Atlanta, Barry Madel, president of the Atlanta-based manufacturing company Craft Art realized that he needed a business phone system that was more reliable than the weather. By moving to a Vonage Business Cloud phone system, Craft Art could keep the phone ringing.View Case Study
Riva Helps Tandus Centiva Improve SugarCRM User Adoption
Given that IBM itself uses SugarCRM internally, this CRM rose to the top of Tandus Centiva’s short list of top CRMs for IBM Notes. At SugarCon, SugarCRM’s annual user and partner conference, Tandus Centiva discovered Riva CRM Integration.View Case Study
Building Materials Manufacturer Implements CRM to Support Sales Reps Both Internally and Externally
As a fast-growing organization, ASI needed a better way to manage the many opportunities coming their way. ASI’s use case is particularly interesting, in that they have a mix of employees, managers and an outside sales team who use SugarCRM in nearly everything they do.View Case Study
Hyland's Gains Efficiency in Sales Order Process
Hyland’s chose SugarCRM to seamlessly share, track and manage information between the sales and customer care teams. The solution was a customized CRM application resulting in cost savings and better communication.View Case Study
Avery Dennison Streamlines Global Marketing and Communication Operations and Enhances Lead Nurturing with Act-On
Learn how Act-On helped Avery Dennison reduce licensing costs by 37%, triple their email open rates, and leverage active contact pricing to optimize usage throughout the company.View Case Study
How Rhino Steel Increased User Adoption and Improved Allocation of Marketing Dollars
Rhino Steel Building Systems provides kits and structural design for metal buildings. Rhino was formerly using the CRM system Goldmine to store contacts, but decided to evaluate other options that could help them define sales processes and automate manual tasks. After working with W-Systems to customize SugarCRM, the organization saw improved allocation of marketing dollars and high user adoption.View Case Study
Talking with Pierre Hellivan about Vigon International is like driving a precision race car: it’s exciting and you’re going to go really, really fast.
The key to success? A strong focus on excellent business processes, an understanding of both human and technology capabilities, and a commitment to continuous improvement across the board.View Case Study
AM&C finds wMobile’s cell phone-CRM interface to be a savvy sales solution for their sales team.
“Good leadership drives great systems!” That’s the enthusiastic response Kim Cruise offered when asked about the savvy, tech-smart tools she administers at Applied Measurement & Control.View Case Study
Less bulk and clutter, more product performance from the world leader in disc packaging
Univenture was in need of an updated CRM solution that could connect to their accounting and manufacturing systems. During their search for a CRM solution that could handle their other operating systems, Univenture met W-Systems and learned exactly what GoldMine could accomplish for their company.View Case Study
Featured Manufacturing & Engineering Projects
We helped a national pool supply company customize an integration to Bing Maps so that pool dealers' sales performance could be shown on the map within Sugar.
We helped a leading provider of construction project market data automate the creation of sales opportunities in Sugar.
For a national distributor of specialized building materials, we configured Sugar to track construction projects for more detailed and accurate sales forecasts.
We helped a mid-size ingredient and flavoring company, configure Sugar with a detailed sales meeting planner.
We helped one of our clients by creating a way to identify possible duplicate entries based on a unique identifier.
We helped enable our clients to run a single report on all activities in SugarCRM.
We customized Target Lists in SugarCRM to eliminate having to manually update the lists every time an email went out.
Manufacturing & Engineering Blog Articles
Manufacturing & Engineering eBooks & White Papers
The Dynamic Duo: CRM + Marketing Automation Working Together
A discussion on the importance of integrating your CRM and marketing automation platforms, in an effort to maximize revenue.Download White Paper
Best Practices for CRM User Adoption
Our white paper provides 10 things to consider when implementing a new CRM system to avoid project failure and increase user adoption.Download White Paper
Best Practices in CRM Data Migration
Best Practices in CRM Data Migration outlines a proven framework, along with many CRM data migration tips that both CRM customers and migration developers may find useful.Download White Paper