Choosing a SugarCRM partner is more than just making sure your CRM implementation goes as planned—it's about building a long-lasting business relationship. Here are our top 10 reasons why you should choose us as your SugarCRM Partner.Contact Us
W-Systems provides process design, application customization, data and application integration, technical installation, training, and both on-site and phone support.
As the #1 Global Partner for SugarCRM we have deployed CRM solutions to hundreds of organizations in every industry and geography.
The real value and power of Sugar is the ability to make any number of integrations to your organization’s legacy or current systems and applications available right within Sugar.
As integration experts, we have the capability to bring everything directly into Sugar whether that requires us developing the connectors or simply setting them up for you.See Our Sugar Customizations
With offices in New York (Long Island), New Jersey, Texas (Austin) and Massachusetts, and representation in numerous states including Alabama, California, Florida, Georgia, Indiana, Kentucky, Illinois, Indiana, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, Virginia, Washington, and District of Columbia, we are available to service our nationwide base of customers.
W-Systems consists of over 100 dedicated staff members focused on designing, developing, implementing and supporting innovative and cost-effective solutions for our clients.Learn More About Our Team
W-Systems’ Support is available to assist customers with administrative tasks like creating new users, adjusting roles, creating new fields, adding to drop-down lists, changing layouts, performing data cleansing, creating reports, importing data, etc.
You may also be interested in wCare, our On-Demand Service and Support program. It provides the ultimate in flexibility and value for our customers and makes doing business with W-Systems easy and rewarding.Learn More About W-Systems Support
As we work with our customers to deploy Sugar within their organizations, our team of developers produces modules and integrations that showcase the full flexibility that Sugar offers. Our customers can take advantage of our growing library of customizations: wTools.Learn More About wTools
We provide many different services to our customers including:
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.