Transform Big Ideas into Big Results with CRM

Build an integrated CRM solution that drives business, not costs.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

Learn More Watch a Demo

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Featured Case Studies

Latest from our Blog

RamQuest Data at Your Fingertips

By Roxana Rangu • March 21st, 2019

What if you could process Orders smarter, without working harder? See how to access RamQuest data from your CRM.

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Four Lessons CRM Can Learn from Mister Rogers

By Katie Liesmann • March 21st, 2019

Mister Rogers not only had good lessons for children but also for organizations using CRM. Here are our four CRM lessons you can learn from Mister Rogers!

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Managing Document Access for wMobile

By Roxana Rangu • March 7th, 2019

Our wMobile User Group covered wMobile’s options to handle document access.

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Document Automation in SugarCRM: PDF Manager and wDocs

By Roxana Dicu • March 7th, 2019

Learn about Sugar's out-of-the-box PDF Manager and wDocs, our Document Automation solution for Sugar and see which one is the best for your business.

Read More

W-Systems Named 2019 SugarCRM Global and North American Reseller of the Year

By Sarah Friedlander Garcia • March 6th, 2019

W-Systems has achieved Elite status, SugarCRM Global Partner and North American Partner of the Year.

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What Is Your CRM’s IQ?

By Roxana Rangu • March 6th, 2019

How "smart" is your CRM? Our team of experts has created a formula for calculating your CRM’s IQ.

Read More

Training & Events

Mobile Madness: Your Slam Dunk

Join us on March 26th at 2 PM Eastern, and learn how to increase your CRM user adoption with SugarCRM Mobile.

Mar 26

wMobile for GoldMine Desktop Training

How to log into wMobile Desktop, Creating One-Click Login and more.

Mar 28

Working with Sugar Studio

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

Apr 02

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Apr 02

Introduction to Advanced Workflow

This course is for administrators who would like to explore Advanced Workflow and all it has to offer.

Apr 04

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Apr 11

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Apr 16

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Apr 16
Sugar University

What’s New in Sugar 8.3

Sugar 8.3 was released on January 14th 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

What’s New in Sugar 8.2

Sugar 8.2 was released on October 9th, 2018. These resources will give you an overview and detailed information about what's new in this release.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Web Training

Relationship Analytics for Sugar Demo

An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Webinar

DocuSign 101

Learn the DocuSign basics: signing, sending, and templates.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

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