Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy.

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The Path to Communications Success

Email

Did you accidentally forget to log an email in your CRM? Our communications tools can help you sync your email and CRM, so you never have to worry about missing key interaction data.

Phone

Take your business calls wherever you are! Our VoIP solutions enable you to bring take your office phone on the go! No manual call logging required—it's all nicely synced with your CRM and business apps.

SMS

Send and receive messages on your phone or computer, and start communicating the way your customers prefer with business text messaging. Our tools can also be configured to send you SMS notifications when your data indicates a lead is ready to make a purchase!

Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

Learn More Watch a Demo

Email Perfectly Integrated With Sugar

Collabspot Connect completely integrates Sugar with Gmail or Office 365, allowing for complete CRM adoption and a 360-degree view of your team’s customer and prospect communication.

Learn More about Collabspot in Gmail Learn More about Collabspot in Office 365

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Featured Case Studies

Latest from our Blog

Get More out of CRM With Business Intelligence

April 18th, 2019

In this blog post, we’ll be looking at how Business Intelligence (BI) tools can bring out the best data your CRM has to offer.

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Sugar Spring ‘19 (9.0) is Now Live

April 16th, 2019

Sugar Spring '19 (9.0) has been released for all Sugar Cloud and On-Premise customers, including game-changing enhancements to accelerate your business.

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Introducing SugarBPM

April 15th, 2019

SugarBPM minimizes the manual efforts required by people in your company so they can spend more time working with the people that matter most, your customers.

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Building a Prospect List

April 9th, 2019

Don't wait until the sales pipeline is dry, your company can be proactive in generating leads. Read this article to learn easy ways to get more leads.

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Your Slam Dunk on User Adoption

April 3rd, 2019

If you're still a non-mobile Sugar user, now's the time to up your game! Find out how to increase user adoption and enrich data with SugarCRM Mobile.

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Using Google Single Sign-On (SSO) With SugarCRM

March 28th, 2019

It’s time you stop using different credentials for every service login! Discover how to access Sugar, your email, and your other favourite tools with SSO.

Read More

Training & Events

Sugar Showcase: 2019 Sugar Product Roadmap

Sneak peek into the SugarCRM Product Roadmap

Apr 23

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Apr 30

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

May 02

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

May 09

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

May 14
Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

Introduction to SugarBPM/Advanced Workflow

Learn how to work with SugarBPM to create process definitions, process business rules, process email templates, and how to manage running processes.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Demo

Upgrade your office phone to a fully-featured business phone system with Vonage.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

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