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W-Systems Named 2020 SugarCRM North America Reseller of the Year

by Mihaela Bulacu on March 19, 2020

3 minute read

We are proud to announce that W-Systems has once again been named SugarCRM North America Reseller of the Year. W-Systems also keeps its Elite Partner status, the highest reseller tier, as established by SugarCRM’s reseller program.

W-Systems is officially 2020 SugarCRM North America Reseller of the Year, but also SugarCRM Elite Partner.

SugarCRM’s Elite Reseller status is determined by meeting a series of criteria, including adhering to SugarCRM’s product competency standards, sales implementation protocols, customer retention, and generating new business opportunities throughout the preceding fiscal year.

W-Systems team From left to right: Craig Charlton (CEO, SugarCRM), Christian Wettre (President, W-Systems), Roy Grubbs (Account Manager, W-Systems), Dennis Smith (VP of Sales, W-Systems), David Newberry (Account Manager, W-Systems), Joe Hogan (Inside Sales Manager, W-Systems) and Joe Dawe (COO, W-Systems)

Part of its contribution to the North America Partner of the Year, W-Systems delivers a series of services that support SugarCRM activity and efforts. We have worked to provide new process design solutions, application customization and integration services, customer training, and technical support through our on-site and remote support teams. Our Customer Relationships Management professionals direct all their efforts to designing, developing, and implementing, but also supporting tailor-made and cost-effective solutions to all SugarCRM and W-Systems customers.

As a SugarCRM Elite Partner, we are committed to align with SugarCRM's most advanced certification requirements and continuously train our staff. We provide our team with the best resources and tools. These measures strengthen both our and SugarCRM’s market position and ensure that our customers have access to the skills and knowledge to solve their business needs.

Christian Wettre, President at W-Systems

Our partners make it possible for us to fulfill our vision of helping our customers create customers for life. We are delighted to recognize such high-performing partners for their remarkable accomplishments and continued commitment to our customers.

Craig Charlton, CEO at SugarCRM

With more than 200 reselling partners across 19 countries, SugarCRM is one of the top Customer Relationship Management suppliers in the US. Partnering with top resellers, SugarCRM has successfully sold, deployed, supported customers across the globe for years. At W-Systems, we are committed to provide our and SugarCRM’s customers with professional consulting, deployment, implementation, and integration solutions, but also with flexible support resolutions.

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