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W-Systems Named 2019 SugarCRM Global and North American Reseller of the Year

by Sarah Friedlander Garcia on March 6, 2019

3 minute read

SugarCRM Inc., the company that helps global organizations build better business relationships, has named W-Systems 2019’s Reseller of the Year, North American Reseller of the Year as well as an Elite Partner for 2019.

The winners were announced at a prestigious awards ceremony in Monterey, California.

"SugarCRM has such positive momentum and we are proud to be a part of SugarCRM’s growth. We will continue to help our customers take full advantage of the powerful and versatile software that Sugar offers,” says W-Systems President, Christian Wettre.

SugarCRM Elite Partner Award

From a global pool of nearly 200 partners, who each sell, deploy and support marketing automation, customer relationship management, and customer care solutions, just 24 resellers have attained Elite status with SugarCRM, representing 19 countries and operate across a broad range of verticals.

Elite status represents SugarCRM’s top reseller tier and is only achieved by meeting exacting criteria that include extensive product competency, deep technical certification, joint sales execution, customer retention and a proven track record of driving new business.

SugarCRM executive vice president of worldwide sales Juan Herrera said:

“The hallmark of this impressive group of Elite partners is how closely they engage with customers and prospects to discover business needs and then deliver the best ongoing service and support to those customers.

Partners like W-Systems provide expertise in marketing automation, customer relationship management and customer care; a passionate commitment to discovering customers’ needs, and the skills to build innovative solutions to help customers reap the full benefits of choosing SugarCRM.

Our Elite Partners have delivered another consecutive year of 20 percent plus growth, while six of them have seen revenues double during the last 12 months. We congratulate them on their success.”

SugarCRM Global & North American Reseller of the Year Awards

Doubling down this year, W-Systems also took home both Global Reseller and North American Reseller of Year awards, which recognize and reward partners who provide significant value to SugarCRM customers.

SugarCRM chief executive officer Craig Charlton said:

“I’d like to congratulate W-Systems on being named one of this year’s Partner Awards winners. The award recognizes them as a key partner with a proven track record of delivering value to customers.


SugarCRM’s unique channel program brings together an impressive group of CRM experts to promote partnership, growth and an overall collaborative effort that ensures the best possible experience for partners, customers, and users at every level.

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