W-Systems joins SugarCRM! Read Blog

W-Systems Named 2018 SugarCRM North American Partner of the Year

by Paul Scondac on March 26, 2018

3 minute read

We are proud to announce that W-Systems has been awarded the 2018 SugarCRM North American Partner of the Year, as well as Elite status, the highest tier in the SugarCRM reseller program, for the fourth consecutive year. The Elite status is determined by meeting product competency requirements, joint sales execution, customer retention, and driving new Sugar business during the preceding fiscal year.

W-Systems provides process design, application customization, data and application integration, technical installation, training, and both on-site and telephone hotline support. With over 50 dedicated Customer Relationship Management professionals focused on designing, developing, implementing and supporting useful and cost-effective solutions, we are ready to take on your Sugar installation whether large or small.

“With their ever-evolving CRM platform and new additions to their product line such as Hint, their relationship intelligence service, we are proud to be a part of SugarCRM’s growth, and we will continue to help our customers take full advantage of the powerful and versatile software that Sugar offers”, says W-Systems’s President, Christian Wettre.

“SugarCRM Elite resellers represent our most experienced and successful partners who are committed to determining customers’ needs, building innovative solutions that help our customers reap the full benefits of choosing Sugar, and providing ongoing account management to drive user adoption,” said Patrick Pahl, Vice President of Strategic Alliances and Partner Operations at SugarCRM. “Collectively, they delivered an impressive 22 percent year-to-year increase in annual recurring revenue, and six Elite resellers doubled revenue in the past year.”

SugarCRM has built a unique channel program of CRM experts with more than 200 partners across more than 30 countries that sell, deploy and support solutions spanning industries and around the globe. The company's core group of reselling partners work very closely with the SugarCRM team to help extend the value of the Sugar platforms by providing strategic CRM consulting, tailored solutions that complement Sugar, techniques for CRM best practices, and flexible implementation and integration services.