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Have you wanted more transparency into all the updates that take place within your Sugar instance, and who makes them?? Now you can with our Sugar System Audit Module.
What we wanted to do was to create a system that would log all the administrative changes in Sugar. So when someone adds a field, installs or removes a module, changes a label, creates a user, etc., you now have a place where we can easily track everything.
This will help your Sugar admins easily track and troubleshoot any potential issues within your Sugar instance.
Once installed, Sugar administrators can access the System Audit Module from Admin → View Audit Log. Clicking it will enable you to access the new audit module.
Each record represents an update made in your CRM system, and they include the following information:
Sugar admins are also able to see more information into the changelog. by previewing records from the List View.
You can also use filters to narrow down potential causes for issues in your system. For instance, if your Sugar users reported errors on a certain day, you can filter the System Audit records by Date Created.
Here are a few examples of how the Sugar System Audit Module logs changes in Sugar:
Want to see exactly who did what inside Sugar? Now you have all the transparency you need with the Sugar System Audit Module. If you want to hear more about it don’t hesitate to contact us today.