SugarCon and UnCon 2016 Presentations

by Sarah Friedlander Garcia on July 8, 2016

5 minute read

SugarCRM has recently posted all the presentations on the SugarCon pages in the Sugar Community (videos will soon follow).  To access these presentations, you will need to create an account to the SugarCRM Community, which can be done upon signup.

General Sessions

Larry Augustin; CEO at SugarCRM
Transforming Relationships - Four Ingredients for Success
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Catriona Wallace; Founder & CEO at Flamingo Customer Experience, Inc.
When Customers Take Charge: Transforming CRM to a Segment of One 
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Remy Malan; Chief Customer Officer at SugarCRM
Creating a Best-In-Class Customer Success Strategy 
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Giles House; CMO at CallidusCloud
Disrupt or be Disrupted 
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Rich Green; CPO at SugarCRM
Fast Forward with Rich Green 
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Track Sessions

Align Initiatives; John Cannon - Director of IT at Military AutoSource
Managing a Highly Distributed Sales Force with Sugar 
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Klaus Höling; Director Group IT at Sennheiser
Managing B2B and B2C Customer Lifecycles in Sugar 
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Mahesh Saravanan; Wipro
Sales 2.0 for Business Banking - Getting it Right! 
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Manish Goel; CEO at TrustSphere
Leveraging your organization’s most important asset – The Relationship Network 
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Naomi Ward; Client Services Director and Justin Moore; Sales and Marketing Director at CitySprint
Transforming Last Mile Delivery with a Customer-centered Strategy 
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Empower Individuals

Paul Greenberg; The 56 Group
Selling the Business Value of CRM
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Mitch Lieberman; SugarCRM Fellow
Where are You on the CRM Maturity Axis? 
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Doug Irvine; Global Project Manager at Agfa
Keys to Strong Adoption in a Global Sugar Rollout 
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Jennifer Machgan; Sr. Manager of Partner Marketing at Act-On
Sugar + Act-On: A Sales & Marketing Love Story 
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Alison Clack; Director of Business Transformation at Mazars UK
Transforming Client Engagement through Automation in Sugar
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Remy Malan; CCO at SugarCRM
Change Management, Governance and Process Alignment
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Orchestrate Interactions

Jason Maher; VP Sales at Materion
Keys To A Successful Global Roll-Out & Strong Adoption 
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Christopher Andersen; Head of Customer Experience at PostNord
Managing the Customer Journey with Sugar 
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Jose Carlos Nery; Marketing CRM Director at HPE (Mitsubishi Brazil)
Transforming the Automotive Customer Journey with Sugar: HPE’s Story from the Brazilian Market 
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Erik Fenna; CIO at P&N Bank
Referrals, Retention and Real-Time Integration in Retail Banking – P&N Bank’s Sugar Story 
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Deliver Insights

Phil Webb; CTO at EMIS Health
Building a Seamless Support Center with Sugar
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Jaime Morillo; CCO at Marathon Sports
Building Loyalty and Growing Sales via deep Marketing Automation Integration with Sugar 
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Mike Mansell; Sales Architect at IBM
Managing a Global CRM Rollout - Lessons Learned from IBM's Epic Deployment
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Robert Amper; CIO and Jorge Sanchez; IT Subdirector at UNIFIN
Using Sugar to Create Individualized Customer Experiences in Financial Services 
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Shaya Phillips; AVP for Information Technology and Marlyn Soto; Sr. Business Analyst at Fordham University
Integrating Real-Time Student Information and Predictive Risk Indicators for Student Lifecycle Optimization 
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Guillaume Seynhaeve; VP Mkt and Business Development at 3CLogic
How to Extend SugarCRM with Embedded Cloud Communications 
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Angel Magana; Technical Account Manager at SugarCRM
Sugar Customization Best Practices 
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Charles Hicks; Director Solution Architecture at SugarCRM
Getting Up Close and Personal with Sugar 
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Alay Desai; Principal Product Manager at SugarCRM
Effectively Leveraging Communications To Build Deep Customer Relationships 
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Joe Mao; Director of Mobile Management at SugarCRM
Customizing the Mobile Experience
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Rosaalie Shah; Principal Product Manager at SugarCRM
Five Awesome Things You Didn’t Know You Could Do With Advanced Workflow
View Slide Deck

UnCon Presentations

Click here to access all the presentations from this year's UnCon, the developer conference within a conference hosted by SugarCRM Engineering.

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