On January 24th, we had our Sugar User Group Meeting focused on the Customer Journey Plug-In with CEO of Addoptify, Kristian af Sandeberg.
Thank you to everyone who participated in this meeting! Below is the video recording of the meeting, general notes as well as the questions & answers.
Still have more questions about Sugar or the Customer Journey Plug-In? Feel free to reach out to our team here, and we’ll be happy to answer!
Download our white paper which provides 10 things to consider when implementing a new CRM system to avoid project failure and increase user adoption.
Yes, the Customer Journey Plug-In works with both editions and also supports the old workflows (from Sugar Professional) and Enterprise workflow (Sugar Advanced Workflow).
When the Customer Journey Plug-In was announced at SugarCon it used to be where you were required to have the same number of licenses for both, however now you are able to start with 10 seats and grow as you need additional licenses.
While we do not have any upcoming webinars around advanced workflow we have some resources on Advanced Workflow that may be of interest: (1) Blog Post: Sugar Advanced Workflow and (2) Sugar User Group Webinar Archive: Advanced Workflow.