Sugar University: New User Interface

by Sarah Friedlander Garcia on July 21, 2015

Sugar University is an educational resource for SugarCRM end-users and administrators that offers online, self-paced training as well as personalized, instructor-led web-based learning sessions and can be found at

Redesigned with an all new user interface, the Sugar University training portal is now much easier to use and navigate.

“With the rapid adoption of SugarCRM around the globe, it is important that companies have the tools and knowledge to get the most out of their SugarCRM system,” said Clint Oram, Co-Founder and CTO, SugarCRM. “Sugar University offers an extensive set of learning materials to ensure business and technical users understand, adopt and succeed with SugarCRM.”

Sugar University is Distributed into 5 Sections

Self Paced Training

Learn how to use Sugar from free online training resources including quick video tutorials and self-guided eLearning courses. Sample self paced training courses include:

  • Getting Started with Sugar 7 for End Users
  • Getting Started with Sugar 7 for Administrators  
  • Getting Started with Sugar 7 for Developers  

Live Training

Attend a live training class to apply best practices with expert Sugar University trainers. Sample live training courses include:

  • Sugar Administration Essentials
  • Sugar Developer Essentials

Hot Topic Webinars

Register for 60-minute deep dive webinars into Sugar and engage directly with a SugarCRM trainer. Webinars are offered for a variety of audiences including Sales Users and Administrators. Sample hot topic webinars include:

  • How Sales Uses Sugar?
  • What’s new in Sugar 7.6?
  • How to Work with Revenue Line Items
  • How to Incorporate Process Author Email Templates and Business Rules

Private Training

If you have a team of 10 - 20 people who can benefit from Sugar training, work with SugarCRM to tailor a curriculum to your team's needs and collaborate directly with one of SugarCRM's world-class instructors in the privacy of your location.


Participate in the Sugar Certification Program to validate your knowledge, skills, and abilities on Sugar best practices.

Setting Up Your Sugar University Account

In order to get started with Sugar University, you will need to create a Sugar University account.

  1. On the SugarU home, click the “Login” button in the top-right corner.

  2. This will direct you to a page where you can either login to your SugarU account or create one by completing a simple form.

Once you have created your account, spend some time with the new Sugar University. We hope that this resource helps you enhance your SugarCRM training.

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AUDIENCES: Administrators Developers End Users

Sarah Friedlander Garcia
Director of Marketing at W-Systems
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