Agenda

• Introduction
• wBenchmark: Business Intelligence in Sugar
  • Introduction
  • Use Cases
  • Availability and Pricing
• Sugar Showcase Q&A Session

Slide Deck

Questions & Answers

1. Q: Can wBenchmark capture KPIs from time periods in the past?
   A:  Yes. The latest version of wBenchmark includes this feature.
2. Q: Can wBenchmark be displayed on mobile?
   A:  Currently, the first release version of wBenchmark can only display dashlets on desktop. Mobile compatibility is included in our product roadmap.
3. Q: Can wBenchmark handle fiscal years and quarters?
   A: Yes. For instance, if your fiscal year ends on a specific day and month, you can define custom time periods so that wBenchmark reflects your company policies.
4. Q: Do you have to be a Sugar Admin to set up the KPIs?
   A: You do not, but you need a Sugar Administrator to create the Metrics module that stores the KPIs using the Module Builder. The rest of the modules are role-based, so you can give access to whoever needs to view or create KPIs.
5. Q: Can we print the charts?
   A: You can. Each chart includes the option to copy an image of the chart to the clipboard. When you use that option, a URL to that image is copied to your clipboard, that can be pasted in email clients, for instance. You can also download that image in PNG format if you need a local copy, or need to print it