On December 12th, we outlined both near and long-term strategies for SugarCRM's product lines.
Thank you to everyone who participated in this webinar. Below is the video recording, slide deck, and Q&A.
If you have questions about Sugar or would like an individual demo, feel free to contact us.
Click here to view the presentation from our Sugar Showcase.
Q: When will the Fall 2017 update be available for on-site customers?
A: Sugar Fall 2017 and (soon-to-be-released) Sugar Winter 2018 releases are On-Demand-only releases.
Sugar 8, targeted for release in Spring of 2018 will be available On-Premises and will include a roll-up of the features from both of the above versions.
Q: We are excited about reporting changes. Any planned features around comparative data analysis?
A: We will look into making easier comparisons when we start working on the new report wizard interface.
There is a way to make a comparison even now using Matrix reports:
In this report, you can see the number of leads for each source and how they vary between the current and next quarter, for example. I also applied the filters, so I am restricted to the quarters I want to see.
There are other examples, but this is possible even today. If you can share a use case, we can try to see how to make it work. Matrix reports are not often used, and hence few people know how to use it.
Q: Is there a plan for user notifications in the Sugar?
A: There’s no plan for notifications at the moment. Activity stream supports mentioning (tagging) another user, and the user being mentioned seeing the feed in their activity stream.