Sugar 6 Goes Mobile: Introducing The New iPhone & iPad App

by Amanda Anderson on November 10, 2010

Sugar Mobile was recently released and is available at no charge from the iPhone application store for Professional and Enterprise users. SugarCRM’s native iPhone app has a similar user interface as the iPhone and iPad while maintaining the UI of Sugar 6. The ability for administrators to customize the app in “mobile edit view” within studio gives iPhone users a specialized mobile CRM experience. Custom modules and user restriction settings are displayed in Sugar Mobile with the option for administrators to display items that are only owned by you or by the entire team.

Introducing The New iPhone & iPad App

With the app, mobile users can:

  • View, Create, Edit and Delete records.
  • View and manage related records.
  • Place and log calls from within a record.
  • Send emails to email addresses in records using iPhone email client.
  • Map addresses in records using iPhone map.
  • View websites in records using iPhone Safari browser.

Sugar Mobile was coded using Appcelerator so that it could be built in HTML, CSS, and JavaScript. While the first version requires an Internet connection, the architecture will allow Sugar to offer an off-line version in the near future. It will also allow for a native desktop app and serve other platforms, including the PC. “We are excited to offer Sugar Mobile to new and existing Sugar users to help extend their CRM success into mobile use,” said Bill Harrison, VP of Products and Technology at W-Systems. “No other mobile CRM tool offers up such an intuitive and seamless experience, coupled with the flexibility and customization capabilities found in Sugar Mobile. What’s more, Sugar Mobile provides anytime, anywhere access for our customers without increasing the cost of their CRM initiative.” Accessibility to SugarCRM on the go gives users the ability to quickly respond to leads, maintain data, and places productivity into your hands. If you upgrade to Sugar Professional by the end of the year, Sugar Mobile will be bundled in at no charge. For more information about Sugar Mobile or upgrading to Sugar Professional or Enterprise contact us here

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PRODUCT: SugarCRM

AUDIENCES: Administrators Business Manager Developers End Users