W-Systems joins SugarCRM! Read Blog

Articles for Sugar Serve (15)

A Bright Future with SugarCRM

November 5, 2020   •   2 minute read

We are pleased to announce we’ve been acquired by Sugar and are officially joining forces to help our customers create customers for life.

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Release RoundUp: Sugar Q4 2020 (10.2)

October 23, 2020   •   9 minute read

The latest release of Sugar, known as Sugar Q4 2020 is a SugarCloud release that introduces several awesome updates. Here’s our Release RoundUp for Sugar 10.2!

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SugarConnected 2020 Recap: The Next Frontier in Customer Experience

October 20, 2020   •   9 minute read

Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.

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SugarCRM Among the Top 5 Enterprise CRM Leaders

September 16, 2020   •   5 minute read

Thanks to its extended CRM features, flexibility, and customization potential, SugarCRM is among Destination CRM’s top 5 Enterprise CRM leaders in 2020.

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Managing Support Rep Shifts in Sugar Serve

September 2, 2020   •   4 minute read

No support inquiry is left behind with Sugar Serve’s Shifts and Shift Exceptions modules, designed to enhance your support rep shift planning capabilities!

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What is Customer Experience (CX), and How Can You Improve It?

August 19, 2020   •   8 minute read

How customer-centric is your brand? Are you exceeding your customers’ expectations, or rather doing barely enough to remain a valid option for them?

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Provide Outstanding Support with Sugar Serve

August 13, 2020   •   3 minute read

Learn why Sugar Serve’s customer support platform has everything you need to create outstanding customer experiences.

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Release RoundUp: Sugar Q3 2020 (10.1)

July 28, 2020   •   8 minute read

Sugar’s latest release, Q3 2020 is a cloud-only release packed with awesome updates and features. Here’s our Release RoundUp for Sugar 10.1!

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How to Leverage Sugar Serve for Better Customer Service

July 20, 2020   •   8 minute read

Learn how Sugar Serve's Service Console helps customer support professionals meet their Service Level Agreements and create customers for life.

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Release RoundUp: Sugar Q2 2020 (10.0)

April 28, 2020   •   7 minute read

The latest release of Sugar is packed with great new features but it also introduces Sugar Integrate, a new platform that will benefit all Sugar users.

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4 New Features in wMobile for SugarCRM

February 21, 2020   •   4 minute read

We updated wMobile for SugarCRM to support even more Sugar enhancements, including cloud storage support, report charts, file attachments, and more!

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Release RoundUp: Sugar 9.3 (Winter ‘20)

February 6, 2020   •   7 minute read

The latest release of Sugar, known Winter ‘20 is a Sugar Cloud release that has several awesome updates. Here’s our Release RoundUp for Sugar 9.3!

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