On Premise User? What to Expect in the Next Release of Sugar

by Katie Liesmann on April 5, 2018

SugarCRM’s next product release, scheduled for April 27th, is known as Sugar 8. This release includes all the features from the last two product releases and Spring ‘18 which will also come out on April 27th. Here’s a sneak peek of the features new to on-premise users in this update.

A Brand New Look & Feel

Sugar 8 includes a new user interface that is cleaner, more modern, and more consistent. While the switch from Sugar 6 to Sugar 7 was a challenge for some companies, the upgrade to Sugar 8 should be more straightforward merely because these changes are visual updates only to HTML and CSS. The new appearance is more intuitive than ever and now matches the mobile app design for consistency across devices.

Product Catalog Dashlet

The new Product Catalog Dashlet lets users click on items within a product catalog and quickly add them to a quote or other documents that they generate in Sugar. The product catalog is a visual representation of all your products, available within the intelligence panel.

Interactive & Actionable Drill-Through Charts

Another reporting improvement! Users can click on a segment of a chart or graph and see a drill down of the data within that segment. Once users are in the list view, they can modify data using in-line editing.

New Emails Module

The old email client (did anyone even use that?) has been deleted and replaced with a much-improved emails module. The new module is built on the sidecar framework (coding speak for the fancy side panel) and allows you to preview emails from subpanels or list views by clicking on the eye icon.



Email Sub-Panel in Record View



Email Preview in Intelligence Panel

Closing Thoughts

The Sugar 8 release will also include several brand new features from the coming Spring ‘18 release. The details of this release haven't gone public yet--so we can’t spill the beans (or the sugar cubes). Stay tuned on April 27th for a release recap.

P.S. In late 2017 Sugar updated their release schedule--get the scoop on that here. Since then, on-demand users see a product release once per quarter, and on-premise users get a roll-up release once per year.

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PRODUCT: SugarCRM

AUDIENCES: Developers End Users Business Manager Administrators

Katie Liesmann
Marketing Manager at W-Systems
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