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There’s so much noise out there, that it can be hard to know what to pay attention to when it comes to boosting your marketing strategy.
We broke through the noise with a webinar on Sugar Market, the all-in-one marketing tool from SugarCRM that makes marketing...well...easy.
Thank you to everyone who participated in this meeting! Below is the video recording of the meeting, general notes as well as the questions & answers.
If you have questions about Sugar, please feel free to contact us.
September 2019: Fall Into the New SugarCRM
Fall ‘19 or Sugar 9.2
Embed Your CRM Within G Suite and Office 365
Sugar Connect brings your most important customer experience activities into the email and calendar apps you use every day.
Answer Your Most Important Sales Questions Fast
Get important insights fast with Sugar Discover, the sales analytics tool that helps you understand historical trends and forecast future revenues.
Sugar Mobile 13.0 addresses an issue when running the app on iOS 13.
Sugar Mobile 12.0 fixes an issue where the app did not check for duplicates or record creation.
The latest Sugar Market release introduces the CRM Sync Dashboard for SugarCRM, enabling marketers to get a complete view of data syncing between Sugar Market and Sugar.
Sugar Hint 5.2.1 introduces the Tabbed View: Clicking the Preview button on a contact, lead, or account record now opens a tabbed view in the intelligence pane containing both the record preview and the Hint panel.
Sugar Resources by SugarCRM
Sugar Resources by W-Systems
Sugar University has gone through a small revamp and now has divided its training into three major sections:
There is no limit. You can place the tracking script on as many websites as you like.
Yes, you can certainly leverage web events for triggered campaigns, so whether or not someone registered, or just attended, you can track that data as well as if you have any emails associated with those events, you can track if they had any engagements or activity within your email campaign.
Yes, you would be able to do that through a lead scoring workflow, by specifying specific URLs that you want to have as triggers for your next workflow action. You can certainly do those types of things.
Yes, you can specify certain dates and times that you would like the emails to be sent, with each individual step of the nurture where an email is involved.
Yes, Sugar Market can work with every Sugar instance, including Sugar Professional. If you have access to Sugar, then you can connect it to Sugar Market.
Sugar Market has 6 other native integrations: Salesforce, Microsoft Dynamics, Infor, Sage, NetSuite, and Bullhorn.
Yes. You can create advanced segmentation with the report builder or you can use the standard and custom fields to create targeted lists. You can also use engagement activity if someone has been involved in a nurture campaign, if they opened an email last week, and much more.
It is bidirectional. We sync all standard fields and custom fields; the sync cycle varies but it never takes more than 15 minutes, depending on how much data is being synced.