W-Systems joins SugarCRM! Read Blog

Integrating Your Google Calendar with Sugar

by Linus Rinke on October 6, 2016

3 minute read

Many of our Sugar customers use Calls, Tasks, and Meetings to keep track of their past and upcoming interactions with prospects and existing customers. For those users on Outlook there’s a nifty plugin included with Sugar that allows you to view your Sugar events within the Outlook Calendar. Did you know that you can do the same thing with Google Calendar as well?  Syncing your Sugar events with Google Calendar is as simple as adding a unique iCal URL to your Google Calendar. To set this up, follow the steps below.

First, navigate to your user profile page by clicking on the drop-down arrow next to your avatar in the top right corner of the screen and selecting Profile.


On your profile page select the Advanced Tab.

Advanced Tab.

Next, scroll all the way down to the bottom of the page and find the section called Calendar Options. In this section you’ll need to look for your unique iCal URL.

iCal Integration URL

Copy the entire URL and then open up your Google Calendar. Your Google Calendar will list all of your personal (My Calendars) and shared calendars (Other Calendars) on the left side of the screen. To the right of My Calendars there’s a small dropdown arrow. Click this to open a menu and click Add by URL. This is where we’ll need to add the iCal link you copied in the previous step.

Add by URL screenshot

Once you click the Add Calendar button, your Sugar calendar will be synced to your Google Calendar including any scheduled Sugar Events. The default calendar name will be a random string of letters and numbers. You can rename your Sugar calendar by clicking on the drop down arrow to the right of calendar’s name and then select the Calendar Settings option. In this case I’ve renamed it to Linus Sugar Calendar.

Calendar settings

Linus Sugar Calendar

I’m now able to see all my Sugar events in Google Calendar!

Google Calendar

Tips and tricks like in this blog post are a sneak peek of what you can expect in a W-Systems training session on Sugar. For more information on W-Systems training, reach out to us here.