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GoldMine Announces Premium Edition 2020.1 Release

by Mihaela Bulacu on September 4, 2020

4 minute read

GoldMine has released the most significant update of its CRM in 2020. Premium Edition 2020.1 is now available and includes many changes and updates. GoldMine’s main goal with this release was to enhance security, implement better compatibility for its clients, and fix previously identified issues. Let’s take a look at the best parts of this release.

GoldMine Premium Edition 2020.1 Release Highlight

One of the biggest GoldMine announcements for 2020 is the new email authentication protocol. From now on, GoldMine will only support OAuth 2.0 email connection, implemented for Google/Gmail or Office 365 email users for both new or existing accounts. Each email account that sends or retrieves emails from GoldMine will have to set up OAuth 2.0 email authentication protocols to ensure proper use of this feature.

From now on, GoldMine users will have to set up OAuth 2.0 email connection to keep using the system.

Using Less Secure Apps (LSAs) will become completely unavailable for users after February 15, 2021. 

GoldMine Premium Edition Perks

If you haven’t upgraded GoldMine Premium lately, here is what else you’ll be gaining with 2020.1: 

  • GoldMine Connect. GoldMine Connect offers real-time remote access to your CRM information and data from all devices. Besides, it provides remote activity management features, coming in the dynamic employee’s help with insights, data, and more.
  • Outlook Link Add-On. The Outlook Link Add-On is a new integration between GoldMine and Outlook, allowing users to connect into their email clients from within GoldMine accounts directly.
  • Constant Contact Integration. This integration will help marketing creatives upload and manage marketing lists, download campaigns or individual statistics, and get a better outlook at their marketing activities without leaving GoldMine, playing a significant contribution to marketing automation.
  • GoldMine Integrations with QuickBooks Gold, IntelliClick, MasterMine, and QuoteWerks. GoldMine will now be elevated with accounting, quoting, marketing automation, and reporting capabilities.
GoldMine will include numerous integrations for enhanced interactions.

Around-the-Clock Support for GoldMine Premium Users

The latest release from GoldMine also incorporates multiple support choices for users as follows:

  • Frequent system updates to facilitate user adoption, engagement, and enhance system capabilities.
  • Support resource access such as Knowledge Base access, Community access, video, and written content on the official GoldMine website.
  • Online or telephone technical support when needed.
  • Access to Authorized Partner apps and add-ons for increased customization and CRM environment management opportunities.

As GoldMine partners, the team at W-Systems makes offering support to all clients a priority, so don’t hesitate to reach out to us for questions, updates, and support on any GoldMine matters.

Wrapping it Up

We’re sure that this year’s update brings good news for both existing users and prospects. From enhanced marketing interactions to dynamic insights into your sales pipeline, accurate KPI tracking capabilities, or increased security, the Premium Edition 2020.1 update packs everything into a single tool.

As always, if you want to learn more about the latest GoldMine releases or need a professional evaluation of your CRM needs, don’t hesitate to get in touch with us!