W-Systems joins SugarCRM! Read Blog
More and more, I like the concept of software as a service, and so do a lot of industry leaders. The marketing research firm Gartner is bullish on the Software as a Service (SaaS) market, as Amy Schurr wrote in a recent article in Network World: "IT leaders in need of updated applications but can't swing the capital investment may wish to consider software-as-a-service. A new report from Gartner forecasts the worldwide enterprise SaaS market will surpass $6.4 billion this year, up 27% from 2007."
And despite (or perhaps because of) the economic downturn, SaaS is expected to see continued growth: "In fact, Gartner forecasts the SaaS market to hit $14.8 billion in 2012. What’s driving deployment are the tough economy, better broadband, and a need to rapidly deploy software to meet a specific business need." (emphasis added)
For quite a while we have thought SaaS is bound to grow because it just makes good common sense. I’m glad to see that Gartner’s take on the market supports that view.