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Articles by Mihaela Bulacu

SugarConnected 2020 Recap: The Next Frontier in Customer Experience

October 20, 2020   •   9 minute read

Sugar, spice, and everything nice at this year’s SugarConnected. Piqued your interest? Learn what SugarCRM has in store for you in 2021 in this blog post.

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The 5 Secrets of the W-Systems Professional Services Team

October 15, 2020   •   6 minute read

How does W-Systems successfully implement so many Sugar projects? Learn more straight from our Professional Services team!

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Using Sugar Integrate Templates to Migrate and Synchronize External Data

October 7, 2020   •   3 minute read

The new Sugar Integrate data mapping templates allow you to easily move data and synchronize it in Sugar, helping you save time and money.

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How to Get Your Drift Live Chat Leads in Sugar

September 30, 2020   •   5 minute read

We deployed Drift Live Chat on our website and connected it to Sugar using Zapier. Keep your leads database in Sugar fresh in real-time!

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How to Set Up eWitnesses in DocuSign for Your Digitally Signed Contracts

September 25, 2020   •   4 minute read

Need extra protection when digitally signing contracts? Keep your business safe with DocuSign’s eWitness feature!

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SugarCRM Among the Top 5 Enterprise CRM Leaders

September 16, 2020   •   5 minute read

Thanks to its extended CRM features, flexibility, and customization potential, SugarCRM is among Destination CRM’s top 5 Enterprise CRM leaders in 2020.

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Accelerate Sales and Boost CX with Sugar Sell’s Renewals Console

September 11, 2020   •   5 minute read

How effectively are you managing subscription renewals? Sugar Sell helps you automate operations, drive higher revenue, and create customers for life!

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GoldMine Announces Premium Edition 2020.1 Release

September 4, 2020   •   4 minute read

Secure email authentication, remote access, and marketing automation with a boost are some of the highlights included in the GoldMine Premium Edition 2020.1.

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Managing Support Rep Shifts in Sugar Serve

September 2, 2020   •   4 minute read

No support inquiry is left behind with Sugar Serve’s Shifts and Shift Exceptions modules, designed to enhance your support rep shift planning capabilities!

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SugarCRM Accelerates AI Delivery After Acquiring Node

August 26, 2020   •   4 minute read

Prepare for an AI-powered era for SugarCRM! On August 24th, SugarCRM acquired Node, a California-based startup in specialized in artificial intelligence apps.

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What is Customer Experience (CX), and How Can You Improve It?

August 19, 2020   •   8 minute read

How customer-centric is your brand? Are you exceeding your customers’ expectations, or rather doing barely enough to remain a valid option for them?

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The New SugarClub: A Close-Knit Community of Sugar Experts, Partners, and Customers

August 14, 2020   •   4 minute read

Join the new SugarClub and stay tuned with everything Sugar! Latest news and events, fresh content, new tips, tricks, and engage with like-minded peers!

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