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W‑Systems is a team of over 50 dedicated professionals focused on designing, developing, implementing and supporting high quality sales and marketing solutions.

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Elite Partner 2015

Latest Articles

SugarCRM Blog

Updating Records Using an Import

By Fred Block | January 19th

How the power of using "Import" to update information is a great solution to update specific account records using data from a spreadsheet. Read More »

SugarCRM Blog

Sparkline List Dashlet for Sugar

By Richard Tinca | January 17th

Our custom dashlet enables users to view a list of records from a specific module in Sugar, along with graphic representation on top of each column. Read More »

wMobile Blog

wMobile Users and Licences

By Lynn Catterson | January 16th

In this tutorial, learn how wMobile licenses are assigned to specific GoldMine users in the wMobile Manager Console. Read More »

SugarCRM Blog

Successful Sales and Marketing Alignment, Part 1: Get Started

By Lisa Cannon | January 13th

A look at the basics of gaining alignment between marketing and sales, and how to build a process to help these two groups work together more efficiently. Read More »

SugarCRM Blog

4 Reasons for Low CRM User Adoption Rates

By Sarah Friedlander Garcia | January 12th

Professionals in sales and service fields are well aware of the basic benefits of CRM. Actually getting your employees to use it is an entirely different beast. Read More »

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Upcoming Events and Training

Online User Group

Sugar Online User Group: Customer Journey Plug-In

Join us in our bi-monthly Sugar Online User Group webinar with CEO of Addoptify, Kristian af Sandeberg

Jan 24
Web Training

wMobile Admin Training

User and security administration

Jan 24
Location Event

Legaltech New York 2017

W-Systems is proud to exhibit at Legaltech, the largest and most important legal technology event of the year.

Jan 31
Web Training

wMobile Phone User Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Feb 02
Sugar University

How to Manage Your Team

Learn how to manage your team using features available in Sugar.

Feb 02
Web Training

Introduction to GoldBook

Review how to use GoldBook to link information between Quickbooks and GoldMine.

Feb 06
Sugar University

End-User Webinar Series

Using Sugar as an end-user.

Feb 07
View all events

Recent Release Notes

Act-On New Features and Upgrades for January 10, 2017

Released on January 10th, 2017

New Features and Updates include the Microsoft Dynamics 365 integration.

wMobile December 2016 Release

Released on December 8th, 2016

The December release adds 9 new features and 12 fixes.


Released on December 1st, 2016

Sugar 7.8 has been officially released for all commercial editions. This release adds a number of feature enhancements including start date color coding, refresh option for lists view and subpanels and more.

SugarCRM Mobile 4.0.2 for iOS

Released on November 4th, 2016

SugarCRM Mobile Release 4.0.2 for iOS addresses some bugs identified in prior releases.

Act-On New Features and Upgrades for December 9, 2016

Released on December 8th, 2016

New Features and Updates include Act-On Anywhere features in Outlook 365.