W-Systems offers a powerful call center application that can make your inside sales force more efficient and more effective.  Our product tracks large numbers of outbound calls and keeps detailed, objective information about each of them.

This application applies codes that keep track of all call results by time period, so you can see how effective your sales calls are, and exactly what is being accomplished during different parts of the day by all callers, or by an individual.

Powerful features can walk your callers through scripts and mark appropriate contacts for automatic follow-up.  The system can also be customized to generate a fulfillment process that will automatically send literature or products.

"Your application has turned out to be an extremely cost-effective solution for organizing and presenting calls by our inside sales team, and for capturing volume and results information on their sales activity."