wMobile


Discover Web Based Desktop and Mobile Client for GoldMine®

The wMobile product is a web based client for GoldMine based CRM systems Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

GoldMine is a registered trademark of FrontRange Solutions.

Product Capabilities

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Mobile CRM

wMobile provides your users with web browser based secure access to all contact information stored in GoldMine. wMobile delivers both a mobile and desktop user interface.

Phone and email integration

wMobile interacts with your device allowing you to quickly phone and email contacts using the capabilities of the device. Users have full access to one or more email accounts and are able to manually or automatically link emails to contact records interaction history.

wMobile provides a full web based email center for both the phone and desktop user interfaces.

wMobile delivers an automatic email archiving service that allows your users to use any email client including their phones native client.  Any email matching GoldMine contact email addesses will be automatically filed into contact history.

Latest blog entries

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wMobile Performance Logging: SQL Queries

By Fred Block | Published on May 27th, 2013

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wMobile Manager Console: Copy Email Accounts

By Fred Block | Published on May 20th, 2013

Read more >

wMobile’s Contact Options Offers Quick Search Configuration

By Fred Block | Published on April 22nd, 2013

Finding contacts quickly within your database is always a top priority and searching for those contacts “your way” is critical to your productivity. Welcome to wMobile’s Quick Search Configuration. It is here that you can customize how you search for your important contacts by adding and removing fields being searched when using the Quick Contact Search.

Read more >

Product Capabilities

Mobile CRM

wMobile provides your users with web browser based secure access to all contact information stored in GoldMine. wMobile delivers both a mobile and desktop user interface.

Maps, Directions and Proximity Search

wMobile displays your contacts location on a map, it generates turn-by-turn directions to the contact and shows which contacts are in close proximity to the contact. Proximity is available with GeoCoding option.

Phone and email integration

wMobile interacts with your device allowing you to quickly phone and email contacts using the capabilities of the device. Users have full access to one or more email accounts and are able to manually or automatically link emails to contact records interaction history.

wMobile provides a full web based email center for both the phone and desktop user interfaces.

wMobile delivers an automatic email archiving service that allows your users to use any email client including their phones native client.  Any email matching GoldMine contact email addesses will be automatically filed into contact history.

Google, LinkedIn and Social Media Integration

wMobile delivers a built in Google and LinkedIn tab for quick and easy research related to the currently viewed contact record. Other internal or external websites can be easily added.

Linked Document Access

wMobile provides easy access to any document linked to the GoldMine CRM contact record.

Sales Forecast and Opportunity Management

wMobile allows you to easily review, update and add sales forecasts or opportunities for any contact and for any time period. wMobile offers a variety of filtering mechanisms to make it easy to select opportunities of certain types closing in certain periods.

Activity Management

wMobile allows you to quickly review, update, add and complete activities with immediate update of your GoldMine database.

Activities appear in both list and calendar format. You can edit, reschedule, complete and review activities quickly from the list.

Dashboard Reporting & Metrics

Quickly review key statistics from the GoldMine system. A dashboard displays information such as the number of completed activities and new contacts added to the database. Key metrics such as calls completed, sales completed and emails processed are viewable for individuals and teams based on security rights.

wMobile supports access to Crystal Reports on the phone and desktop web client.

Easy Configuration & Administration

wMobile automatically inherits configuration from your GoldMine CRM system.

A designer application is included to allow additional changes to the wMobile user interface. Administrators have a central application to manage users, wMobile configuration and security settings.

Real Time Data

Information updated on a wMobile device is immediately applied to your GoldMine system without the need for data replication.

Cross Platform Support

wMobile supports all phone devices such as Blackberry® , Palm  Treo®, Windows Mobile® and iPhone®. wMobile supports all worldwide mobile phone carriers and systems with internet data service.

wMobile Desktop Edition supports desktop web browsers such as Internet Explorer, Firefox, Chromer and Safari on Windows and Apple computers.

Server Requirement

Software requirements
Windows Server 2003, 2008. 2012, SBS, 32 bit or 64 bit editions
GoldMine Corporate or Premium Edition
(GoldMine versions 6.x, 7.x,8.x,9.x)
Microsoft SQL Server 2005 or later (MS SQL 2000 is NOT supported in wMobile)
Microsoft .NET Framework 4.0
Microsoft ASP.NET 2.0 (a component of .NET Framework)
Microsoft IIS 6 or later (Internet Information Services)

Hardware Requirements
CPU: 2.0 Ghz or better
Disk: 200 MB or better
RAM: 256 MB RAM (reserved for wMobile web server process) or better dependent on the number of concurrent users and other applications running on server

Requirements may be higher for large databases or for systems with large number of users.

Workstation Requirement

Operating System

wMobile Desktop requires a desktop computer browser, wMobile Desktop is not supported on Tablet devices such as iPads or Android Tablets.
wMobile Phone Edition is supported on any mobile device, tablet or computer

Desktop Computers should use wMobile Desktop
Mobile Phones and Tablets should use wMobile Phone Edition

Supported Devices and Browsers

Blackberry (any OS version)
Windows Mobile 5, 6,7 or 8
iPhone
Android
Symbian
Microsoft Internet Explorer 8 or better
Firefox (PC and Mac)
Google Chrome
Apple Safari (Mac and iPad)

wMobile demo

wMobile Phone Edition

Please log into wMobile using the phone emulator on the right.

  1. Login with User: DEMO / Password: DEMO
  2. Start the demonstration searching for a contact: "Susan Smith".
  3. Use your mouse wheel to scroll up and down on the mobile interface, just like you'll do on a touchpad.
  4. If you would like to connect to the demonstration site with your own phone,  direct your mobile browser to http://demophone.w-systems.com and log in with the credentials above.

 

wMobile Desktop Edition

We offer a fully functional wMobile Desktop interface demo in the following link: Click Here for Demo

  1. Login with User: DEMO / Password: DEMO
  2. Start the demonstration searching for a contact: "Susan Smith" in the top right search box.
  3. Select the hyperlinked name to navigate to a full contact record.

wMobile: Working with your Calendar

A video demonstrating how to manage your GoldMine calendar with wMobile.

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Recent Releases

  • wMobile February 2014 Release

    Released on February 21st, 2014

    This month we have added support for SQL queries and enhanced our document merge capability. We have solved about 50 bugs and issues including a thorny one related to displaying on Apple IOS7 devices when hosting on older Windows servers without .NET 4.5 installed.
    View details

  • wMobile January 2014 Release

    Released on January 15th, 2014

    This month we have been mostly bug hunting and are releasing a lot of fixes.
    View details

View All Releases »

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